{"schemaVersion":3,"id":"CVE-2013-2637","aliases":[],"status":"published","duplicateOf":null,"title":null,"description":"A Cross-Site Scripting (XSS) Vulnerability exists in OTRS ITSM prior to 3.2.4, 3.1.8, and 3.0.7 and FAQ prior to 2.1.4 and 2.0.8 via changes, workorder items, and FAQ articles, which could let a remote malicious user execute arbitrary code.","dates":{"published":"2020-02-12T16:07:19.000Z","modified":"2024-08-06T15:44:32.659Z","reserved":null,"kevAdded":[],"kevDue":[]},"cvss":{"headline":{"score":6.1,"severity":"medium","version":"3.1","versionLabel":"v3.1","source":"NVD","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N","computed":false,"selection":"backend-summary"},"metrics":[{"version":"3.1","versionLabel":"v3.1","source":"NVD","score":6.1,"severity":"medium","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N","exploitability":null,"impact":null,"computed":false},{"version":"2.0","versionLabel":"v2.0","source":"NVD","score":4.3,"severity":"medium","vector":"AV:N/AC:M/Au:N/C:N/I:P/A:N","exploitability":null,"impact":null,"computed":false}]},"epss":{"probability":0.04305,"percentile":0.91024,"severity":"low","asOf":"2026-10-18T00:00:00.000Z","change":{"pp":0,"baselineDate":"2026-09-18T00:00:00.000Z","baselineScore":0.04305},"history":[{"date":"2026-09-14T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-15T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-16T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-17T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-18T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-19T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-20T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-21T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-22T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-23T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-24T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-25T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-26T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-27T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-28T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-29T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-30T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-01T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-02T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-03T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-04T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-05T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-06T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-07T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-08T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-09T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-10T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-11T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-12T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-13T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-14T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-15T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-16T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-17T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-18T00:00:00.000Z","score":0.04305,"percentile":0.91024}],"last30":[{"date":"2026-09-18T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-19T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-20T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-21T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-22T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-23T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-24T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-25T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-26T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-27T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-28T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-29T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-09-30T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-01T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-02T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-03T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-04T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-05T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-06T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-07T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-08T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-09T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-10T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-11T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-12T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-13T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-14T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-15T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-16T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-17T00:00:00.000Z","score":0.04305,"percentile":null},{"date":"2026-10-18T00:00:00.000Z","score":0.04305,"percentile":0.91024}]},"kev":{"state":"not-listed","entries":[],"listedCount":0,"totalCatalogs":3,"catalogs":[{"source":"cisa","label":"CISA","listed":false,"entry":null},{"source":"enisa","label":"ENISA","listed":false,"entry":null},{"source":"circl","label":"CIRCL","listed":false,"entry":null}]},"ransomware":{"state":"none-recorded","sources":[]},"exploits":[{"id":"24922","name":"OTRS 3.x - FAQ Module Persistent Cross-Site Scripting","source":"exploit-database","url":"https://www.exploit-db.com/exploits/24922","maturity":"poc","reliabilityScore":0.8,"verified":true,"type":null,"platforms":["multiple"],"requiresAuth":null,"exploitdb":{"verified":true,"type":"webapps","platform":"multiple","file":"exploits/multiple/webapps/24922.txt","codes":["CVE-2013-2637","OSVDB-92086"]},"metasploit":null}],"exploitCount":1,"weaknesses":[{"id":"CWE-79","name":"Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')","description":"The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.","type":"weakness","status":"Stable","abstraction":"Base","likelihoodOfExploit":"High","url":"https://cwe.mitre.org/data/definitions/79.html"}],"affected":[{"vendor":"opensuse","product":"opensuse","name":"opensuse","label":"opensuse","ecosystem":null,"cpePart":"o","purl":null,"purlType":null,"versions":[{"text":"12.2","noFixRecorded":false,"fixedIn":null},{"text":"12.3","noFixRecorded":false,"fixedIn":null}],"versionsText":"12.2 | 12.3","eol":{"isEol":true,"eolDate":"2014-01-15T00:00:00.000Z","matchMethod":"cpe","cycle":{"name":"12.2","label":"12.2","eolFrom":"2014-01-15T00:00:00.000Z","isLts":false,"isMaintained":false,"latestVersion":null},"product":{"name":"opensuse","label":"openSUSE","category":"os"}},"hubHref":"/vendor/opensuse/opensuse"},{"vendor":"otrs","product":"faq","name":"faq","label":"faq","ecosystem":null,"cpePart":"a","purl":null,"purlType":null,"versions":[{"text":"< 2.0.8","noFixRecorded":false,"fixedIn":null},{"text":"≥ 2.1.0, < 2.1.4","noFixRecorded":false,"fixedIn":null}],"versionsText":"< 2.0.8 | ≥ 2.1.0, < 2.1.4","eol":null,"hubHref":"/vendor/otrs/faq"},{"vendor":"otrs","product":"otrs_itsm","name":"otrs itsm","label":"otrs_itsm","ecosystem":null,"cpePart":"a","purl":null,"purlType":null,"versions":[{"text":"< 3.0.7","noFixRecorded":false,"fixedIn":null},{"text":"≥ 3.1.0, < 3.1.8","noFixRecorded":false,"fixedIn":null},{"text":"≥ 3.2.0, < 3.2.4","noFixRecorded":false,"fixedIn":null}],"versionsText":"< 3.0.7 | ≥ 3.1.0, < 3.1.8 | ≥ 3.2.0, < 3.2.4","eol":null,"hubHref":"/vendor/otrs/otrs_itsm"}],"affectedCount":3,"eol":{"hasEol":true,"count":1},"references":[{"url":"http://lists.opensuse.org/opensuse-updates/2013-08/msg00027.html","label":"lists.opensuse.org/opensuse-updates/2013-08/msg00027.html","hostname":"lists.opensuse.org","tags":["X Refsource MISC","Mailing List","Third Party Advisory"]},{"url":"http://www.securityfocus.com/bid/58930","label":"www.securityfocus.com/bid/58930","hostname":"www.securityfocus.com","tags":["X Refsource MISC","Third Party Advisory","VDB Entry"]},{"url":"http://www.exploit-db.com/exploits/24922","label":"www.exploit-db.com/exploits/24922","hostname":"www.exploit-db.com","tags":["X Refsource MISC","Exploit","Third Party Advisory","VDB Entry"]},{"url":"https://exchange.xforce.ibmcloud.com/vulnerabilities/83288","label":"exchange.xforce.ibmcloud.com/vulnerabilities/83288","hostname":"exchange.xforce.ibmcloud.com","tags":["X Refsource MISC","Third Party Advisory","VDB Entry"]}],"lineage":{"upstream":[],"downstream":["OPENSUSE-SU-2024:10073-1"],"duplicates":[],"related":["OPENSUSE-SU-2024:10073-1"]},"timeline":[{"kind":"published","date":"2020-02-12T16:07:19.000Z","label":"Published","detail":"Vulnerability first disclosed.","source":null},{"kind":"modified","date":"2024-08-06T15:44:32.659Z","label":"Last modified","detail":"Vulnerability information updated.","source":null}],"risk":{"score":35,"level":"medium","profile":"Default","thresholds":{"critical":75,"high":50,"medium":25,"low":10}},"meta":{"dataAsOf":"2026-10-19T13:15:10.274Z","stale":false,"partial":false}}