{"schemaVersion":3,"id":"CVE-2013-4088","aliases":["UBUNTU-CVE-2013-4088","DEBIAN-CVE-2013-4088","DSA-2712-1"],"status":"published","duplicateOf":null,"title":null,"description":"Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.","dates":{"published":"2020-02-21T15:48:13.000Z","modified":"2024-08-06T16:30:49.975Z","reserved":null,"kevAdded":[],"kevDue":[]},"cvss":{"headline":{"score":6.5,"severity":"medium","version":"3.1","versionLabel":"v3.1","source":"NVD","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N","computed":false,"selection":"backend-summary"},"metrics":[{"version":"3.1","versionLabel":"v3.1","source":"NVD","score":6.5,"severity":"medium","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N","exploitability":null,"impact":null,"computed":false},{"version":"2.0","versionLabel":"v2.0","source":"NVD","score":4,"severity":"medium","vector":"AV:N/AC:L/Au:S/C:P/I:N/A:N","exploitability":null,"impact":null,"computed":false},{"version":"3.1","versionLabel":"v3.1","source":"OSV · Ubuntu","score":6.5,"severity":"medium","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N","exploitability":7.2,"impact":6,"computed":true},{"version":"3.1","versionLabel":"v3.1","source":"OSV · Debian","score":6.5,"severity":"medium","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N","exploitability":7.2,"impact":6,"computed":true}]},"epss":{"probability":0.02366,"percentile":0.83556,"severity":"low","asOf":"2026-10-19T00:00:00.000Z","change":{"pp":0,"baselineDate":"2026-09-19T00:00:00.000Z","baselineScore":0.02366},"history":[{"date":"2026-09-14T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-15T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-16T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-17T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-18T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-19T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-20T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-21T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-22T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-23T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-24T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-25T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-26T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-27T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-28T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-29T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-30T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-01T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-02T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-03T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-04T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-05T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-06T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-07T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-08T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-09T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-10T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-11T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-12T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-13T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-14T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-15T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-16T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-17T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-18T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-19T00:00:00.000Z","score":0.02366,"percentile":0.83556}],"last30":[{"date":"2026-09-19T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-20T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-21T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-22T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-23T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-24T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-25T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-26T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-27T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-28T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-29T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-09-30T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-01T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-02T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-03T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-04T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-05T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-06T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-07T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-08T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-09T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-10T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-11T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-12T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-13T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-14T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-15T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-16T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-17T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-18T00:00:00.000Z","score":0.02366,"percentile":null},{"date":"2026-10-19T00:00:00.000Z","score":0.02366,"percentile":0.83556}]},"kev":{"state":"not-listed","entries":[],"listedCount":0,"totalCatalogs":3,"catalogs":[{"source":"cisa","label":"CISA","listed":false,"entry":null},{"source":"enisa","label":"ENISA","listed":false,"entry":null},{"source":"circl","label":"CIRCL","listed":false,"entry":null}]},"ransomware":{"state":"none-recorded","sources":[]},"exploits":[],"exploitCount":0,"weaknesses":[{"id":"CWE-200","name":"Exposure of Sensitive Information to an Unauthorized Actor","description":"The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.","type":"weakness","status":"Draft","abstraction":"Class","likelihoodOfExploit":"High","url":"https://cwe.mitre.org/data/definitions/200.html"}],"affected":[{"vendor":"debian","product":"otrs2","name":"otrs2","label":"otrs2","ecosystem":"Debian","cpePart":null,"purl":"pkg:deb/debian/otrs2","purlType":"deb","versions":[{"text":"< 3.2.8-1","noFixRecorded":false,"fixedIn":null},{"text":"< 3.1.7+dfsg1-8+deb7u2","noFixRecorded":false,"fixedIn":null}],"versionsText":"< 3.2.8-1 | < 3.1.7+dfsg1-8+deb7u2","eol":null,"hubHref":null},{"vendor":"ubuntu","product":"otrs2","name":"otrs2","label":"otrs2","ecosystem":"Ubuntu","cpePart":null,"purl":"pkg:deb/ubuntu/otrs2","purlType":"deb","versions":[{"text":"< 3.3.5-1","noFixRecorded":false,"fixedIn":null}],"versionsText":"< 3.3.5-1","eol":null,"hubHref":null},{"vendor":"otrs","product":"otrs","name":"otrs","label":"otrs","ecosystem":null,"cpePart":"a","purl":null,"purlType":null,"versions":[{"text":"≥ 3.0.0, < 3.0.21","noFixRecorded":false,"fixedIn":null},{"text":"≥ 3.1.0, < 3.1.17","noFixRecorded":false,"fixedIn":null},{"text":"≥ 3.2.0, < 3.2.8","noFixRecorded":false,"fixedIn":null}],"versionsText":"≥ 3.0.0, < 3.0.21 | ≥ 3.1.0, < 3.1.17 | ≥ 3.2.0, < 3.2.8","eol":null,"hubHref":"/vendor/otrs/otrs"}],"affectedCount":3,"eol":{"hasEol":false,"count":0},"references":[{"url":"http://archives.neohapsis.com/archives/bugtraq/2013-07/0015.html","label":"archives.neohapsis.com/archives/bugtraq/2013-07/0015.html","hostname":"archives.neohapsis.com","tags":["X Refsource MISC","Broken Link"]},{"url":"http://advisories.mageia.org/MGASA-2013-0196.html","label":"advisories.mageia.org/MGASA-2013-0196.html","hostname":"advisories.mageia.org","tags":["X Refsource MISC","Third Party Advisory"]},{"url":"https://www.securityfocus.com/bid/60688/discuss","label":"www.securityfocus.com/bid/60688/discuss","hostname":"www.securityfocus.com","tags":["X Refsource MISC","Third Party Advisory","VDB Entry"]},{"url":"https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-4088","label":"bugs.gentoo.org/show_bug.cgi?id=CVE-2013-4088","hostname":"bugs.gentoo.org","tags":["X Refsource MISC","Issue Tracking","Third Party Advisory"]},{"url":"https://ubuntu.com/security/CVE-2013-4088","label":"ubuntu.com/security/CVE-2013-4088","hostname":"ubuntu.com","tags":["REPORT"]},{"url":"http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2013-04/","label":"www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2013-04/","hostname":"www.otrs.com","tags":["REPORT"]},{"url":"https://www.cve.org/CVERecord?id=CVE-2013-4088","label":"www.cve.org/CVERecord?id=CVE-2013-4088","hostname":"www.cve.org","tags":["REPORT"]},{"url":"https://security-tracker.debian.org/tracker/CVE-2013-4088","label":"security-tracker.debian.org/tracker/CVE-2013-4088","hostname":"security-tracker.debian.org","tags":["Advisory"]}],"lineage":{"upstream":[],"downstream":["MGASA-2013-0196","OPENSUSE-SU-2024:10073-1"],"duplicates":[],"related":["OPENSUSE-SU-2024:10073-1"]},"timeline":[{"kind":"published","date":"2020-02-21T15:48:13.000Z","label":"Published","detail":"Vulnerability first disclosed.","source":null},{"kind":"modified","date":"2024-08-06T16:30:49.975Z","label":"Last modified","detail":"Vulnerability information updated.","source":null}],"risk":{"score":26,"level":"medium","profile":"Default","thresholds":{"critical":75,"high":50,"medium":25,"low":10}},"meta":{"dataAsOf":"2026-10-19T20:31:21.720Z","stale":false,"partial":false}}