{"schemaVersion":3,"id":"CVE-2023-38056","aliases":["UBUNTU-CVE-2023-38056"],"status":"published","duplicateOf":null,"title":"Code execution via System Configuration","description":"Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.","dates":{"published":"2023-07-24T08:27:13.127Z","modified":"2024-10-23T17:49:19.541Z","reserved":null,"kevAdded":[],"kevDue":[]},"cvss":{"headline":{"score":7.2,"severity":"high","version":"3.1","versionLabel":"v3.1","source":"CVE.org","vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","computed":false,"selection":"backend-summary"},"metrics":[{"version":"3.1","versionLabel":"v3.1","source":"CVE.org","score":7.2,"severity":"high","vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","exploitability":null,"impact":null,"computed":false},{"version":"3.1","versionLabel":"v3.1","source":"OSV · Ubuntu","score":7.2,"severity":"high","vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","exploitability":3.1,"impact":9.8,"computed":true},{"version":"3.1","versionLabel":"v3.1","source":"NVD","score":7.2,"severity":"high","vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","exploitability":null,"impact":null,"computed":false}]},"epss":{"probability":0.00872,"percentile":0.58466,"severity":"low","asOf":"2026-10-22T00:00:00.000Z","change":{"pp":0,"baselineDate":"2026-09-22T00:00:00.000Z","baselineScore":0.00872},"history":[{"date":"2026-09-14T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-15T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-16T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-17T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-18T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-19T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-20T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-21T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-22T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-23T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-24T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-25T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-26T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-27T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-28T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-29T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-30T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-01T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-02T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-03T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-04T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-05T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-06T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-07T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-08T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-09T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-10T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-11T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-12T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-13T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-14T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-15T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-16T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-17T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-18T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-19T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-20T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-21T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-22T00:00:00.000Z","score":0.00872,"percentile":0.58466}],"last30":[{"date":"2026-09-22T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-23T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-24T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-25T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-26T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-27T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-28T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-29T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-09-30T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-01T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-02T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-03T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-04T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-05T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-06T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-07T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-08T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-09T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-10T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-11T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-12T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-13T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-14T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-15T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-16T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-17T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-18T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-19T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-20T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-21T00:00:00.000Z","score":0.00872,"percentile":null},{"date":"2026-10-22T00:00:00.000Z","score":0.00872,"percentile":0.58466}]},"kev":{"state":"not-listed","entries":[],"listedCount":0,"totalCatalogs":3,"catalogs":[{"source":"cisa","label":"CISA","listed":false,"entry":null},{"source":"enisa","label":"ENISA","listed":false,"entry":null},{"source":"circl","label":"CIRCL","listed":false,"entry":null}]},"ransomware":{"state":"none-recorded","sources":[]},"exploits":[],"exploitCount":0,"weaknesses":[{"id":"CWE-78","name":"Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')","description":"The product constructs all or part of an OS command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended OS command when it is sent to a downstream component.","type":"weakness","status":"Stable","abstraction":"Base","likelihoodOfExploit":"High","url":"https://cwe.mitre.org/data/definitions/78.html"}],"affected":[{"vendor":"ubuntu","product":"otrs2","name":"otrs2","label":"otrs2","ecosystem":"Ubuntu","cpePart":null,"purl":"pkg:deb/ubuntu/otrs2","purlType":"deb","versions":[{"text":"All versions","noFixRecorded":true,"fixedIn":null}],"versionsText":"All versions (No fix recorded)","eol":null,"hubHref":null},{"vendor":"ubuntu","product":"znuny","name":"znuny","label":"znuny","ecosystem":"Ubuntu","cpePart":null,"purl":"pkg:deb/ubuntu/znuny","purlType":"deb","versions":[{"text":"All versions","noFixRecorded":true,"fixedIn":null}],"versionsText":"All versions (No fix recorded)","eol":null,"hubHref":null},{"vendor":"otrs ag","product":"otrs","name":"OTRS","label":"otrs","ecosystem":null,"cpePart":"a","purl":null,"purlType":null,"versions":[{"text":"≥ 7.0.x, < 7.0.45","noFixRecorded":false,"fixedIn":null},{"text":"≥ 8.0.x, < 8.0.35","noFixRecorded":false,"fixedIn":null}],"versionsText":"≥ 7.0.x, < 7.0.45 | ≥ 8.0.x, < 8.0.35","eol":null,"hubHref":"/vendor/otrs_ag/otrs"},{"vendor":"otrs ag","product":"((otrs)) community edition","name":"((OTRS)) Community Edition","label":"((otrs)) community edition","ecosystem":null,"cpePart":"a","purl":null,"purlType":null,"versions":[{"text":"≥ 6.0.1, ≤ 6.0.34","noFixRecorded":false,"fixedIn":null}],"versionsText":"≥ 6.0.1, ≤ 6.0.34","eol":null,"hubHref":"/vendor/otrs_ag/otrs_community_edition"},{"vendor":"otrs","product":"otrs","name":"otrs","label":"otrs","ecosystem":null,"cpePart":"a","purl":null,"purlType":null,"versions":[{"text":"≥ 6.0.1, ≤ 6.0.34","noFixRecorded":false,"fixedIn":null},{"text":"≥ 7.0.0, < 7.0.45","noFixRecorded":false,"fixedIn":null},{"text":"≥ 8.0.0, < 8.0.35","noFixRecorded":false,"fixedIn":null}],"versionsText":"≥ 6.0.1, ≤ 6.0.34 | ≥ 7.0.0, < 7.0.45 | ≥ 8.0.0, < 8.0.35","eol":null,"hubHref":"/vendor/otrs/otrs"}],"affectedCount":5,"eol":{"hasEol":false,"count":0},"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2023-05/","label":"otrs.com/release-notes/otrs-security-advisory-2023-05/","hostname":"otrs.com","tags":["Vendor Advisory"]},{"url":"https://ubuntu.com/security/CVE-2023-38056","label":"ubuntu.com/security/CVE-2023-38056","hostname":"ubuntu.com","tags":["REPORT"]},{"url":"https://www.cve.org/CVERecord?id=CVE-2023-38056","label":"www.cve.org/CVERecord?id=CVE-2023-38056","hostname":"www.cve.org","tags":["REPORT"]}],"lineage":{"upstream":[],"downstream":[],"duplicates":[],"related":[]},"timeline":[{"kind":"published","date":"2023-07-24T08:27:13.127Z","label":"Published","detail":"Vulnerability first disclosed.","source":null},{"kind":"modified","date":"2024-10-23T17:49:19.541Z","label":"Last modified","detail":"Vulnerability information updated.","source":null}],"risk":{"score":29,"level":"medium","profile":"Default","thresholds":{"critical":75,"high":50,"medium":25,"low":10}},"meta":{"dataAsOf":"2026-10-22T18:29:20.313Z","stale":false,"partial":false}}