{"schemaVersion":3,"id":"CVE-2024-20404","aliases":[],"status":"published","duplicateOf":null,"title":null,"description":"A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct an SSRF attack on an affected system.\n\n This vulnerability is due to insufficient validation of user-supplied input for specific HTTP requests that are sent to an affected system. An attacker could exploit this vulnerability by sending a crafted HTTP request to the affected device. A successful exploit could allow the attacker to obtain limited sensitive information for services that are associated to the affected device.","dates":{"published":"2024-06-05T16:14:23.637Z","modified":"2024-08-01T21:59:42.723Z","reserved":null,"kevAdded":[],"kevDue":[]},"cvss":{"headline":{"score":7.2,"severity":"high","version":"3.1","versionLabel":"v3.1","source":"CVE.org","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N","computed":false,"selection":"backend-summary"},"metrics":[{"version":"3.1","versionLabel":"v3.1","source":"CVE.org","score":7.2,"severity":"high","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N","exploitability":null,"impact":null,"computed":false},{"version":"3.1","versionLabel":"v3.1","source":"NVD","score":5.3,"severity":"medium","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N","exploitability":null,"impact":null,"computed":false}]},"epss":{"probability":0.22644,"percentile":0.97704,"severity":"high","asOf":"2026-10-19T00:00:00.000Z","change":{"pp":0,"baselineDate":"2026-09-19T00:00:00.000Z","baselineScore":0.22644},"history":[{"date":"2026-09-14T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-15T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-16T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-17T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-18T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-19T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-20T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-21T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-22T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-23T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-24T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-25T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-26T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-27T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-28T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-29T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-30T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-01T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-02T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-03T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-04T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-05T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-06T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-07T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-08T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-09T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-10T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-11T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-12T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-13T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-14T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-15T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-16T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-17T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-18T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-19T00:00:00.000Z","score":0.22644,"percentile":0.97704}],"last30":[{"date":"2026-09-19T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-20T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-21T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-22T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-23T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-24T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-25T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-26T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-27T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-28T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-29T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-09-30T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-01T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-02T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-03T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-04T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-05T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-06T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-07T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-08T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-09T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-10T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-11T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-12T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-13T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-14T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-15T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-16T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-17T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-18T00:00:00.000Z","score":0.22644,"percentile":null},{"date":"2026-10-19T00:00:00.000Z","score":0.22644,"percentile":0.97704}]},"kev":{"state":"not-listed","entries":[],"listedCount":0,"totalCatalogs":3,"catalogs":[{"source":"cisa","label":"CISA","listed":false,"entry":null},{"source":"enisa","label":"ENISA","listed":false,"entry":null},{"source":"circl","label":"CIRCL","listed":false,"entry":null}]},"ransomware":{"state":"none-recorded","sources":[]},"exploits":[],"exploitCount":0,"weaknesses":[{"id":"CWE-918","name":"Server-Side Request Forgery (SSRF)","description":"The web server receives a URL or similar request from an upstream component and retrieves the contents of this URL, but it does not sufficiently ensure that the request is being sent to the expected destination.","type":"weakness","status":"Incomplete","abstraction":"Base","likelihoodOfExploit":null,"url":"https://cwe.mitre.org/data/definitions/918.html"}],"affected":[{"vendor":"cisco","product":"cisco finesse","name":"Cisco Finesse","label":"cisco finesse","ecosystem":null,"cpePart":"a","purl":null,"purlType":null,"versions":[{"text":"12.6(2)","noFixRecorded":false,"fixedIn":null},{"text":"12.6(2)ES1","noFixRecorded":false,"fixedIn":null},{"text":"12.6(2)ES2","noFixRecorded":false,"fixedIn":null}],"versionsText":"12.6(2) | 12.6(2)ES1 | 12.6(2)ES2","eol":null,"hubHref":"/vendor/cisco/cisco_finesse"},{"vendor":"cisco","product":"cisco packaged contact center enterprise","name":"Cisco Packaged Contact Center Enterprise","label":"cisco packaged contact center enterprise","ecosystem":null,"cpePart":"a","purl":null,"purlType":null,"versions":[{"text":"N/A","noFixRecorded":false,"fixedIn":null}],"versionsText":"N/A","eol":null,"hubHref":"/vendor/cisco/cisco_packaged_contact_center_enterprise"},{"vendor":"cisco","product":"cisco unified contact center enterprise","name":"Cisco Unified Contact Center Enterprise","label":"cisco unified contact center enterprise","ecosystem":null,"cpePart":"a","purl":null,"purlType":null,"versions":[{"text":"n/a","noFixRecorded":false,"fixedIn":null}],"versionsText":"n/a","eol":null,"hubHref":"/vendor/cisco/cisco_unified_contact_center_enterprise"},{"vendor":"cisco","product":"cisco unified contact center express","name":"Cisco Unified Contact Center Express","label":"cisco unified contact center express","ecosystem":null,"cpePart":"a","purl":null,"purlType":null,"versions":[{"text":"n/a","noFixRecorded":false,"fixedIn":null}],"versionsText":"n/a","eol":null,"hubHref":"/vendor/cisco/cisco_unified_contact_center_express"},{"vendor":"cisco","product":"finesse","name":"finesse","label":"finesse","ecosystem":null,"cpePart":"a","purl":null,"purlType":null,"versions":[{"text":"< 11.6\\(1\\)","noFixRecorded":false,"fixedIn":null},{"text":"11.6\\(1\\)","noFixRecorded":false,"fixedIn":null},{"text":"11.6\\(1\\):es4","noFixRecorded":false,"fixedIn":null},{"text":"11.6\\(1\\):es5","noFixRecorded":false,"fixedIn":null},{"text":"11.6\\(1\\):es6","noFixRecorded":false,"fixedIn":null},{"text":"11.6\\(1\\):es7","noFixRecorded":false,"fixedIn":null},{"text":"11.6\\(1\\):es8","noFixRecorded":false,"fixedIn":null},{"text":"12.6\\(2\\)","noFixRecorded":false,"fixedIn":null},{"text":"12.6\\(2\\):es01","noFixRecorded":false,"fixedIn":null},{"text":"12.6\\(2\\):es02","noFixRecorded":false,"fixedIn":null}],"versionsText":"< 11.6\\(1\\) | 11.6\\(1\\) | 11.6\\(1\\):es4 | 11.6\\(1\\):es5 | 11.6\\(1\\):es6 | 11.6\\(1\\):es7 | 11.6\\(1\\):es8 | 12.6\\(2\\) | 12.6\\(2\\):es01 | 12.6\\(2\\):es02","eol":null,"hubHref":"/vendor/cisco/finesse"}],"affectedCount":5,"eol":{"hasEol":false,"count":0},"references":[{"url":"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-finesse-ssrf-rfi-Um7wT8Ew","label":"sec.cloudapps.cisco.com/security/…","hostname":"sec.cloudapps.cisco.com","tags":["Vendor Advisory"]}],"lineage":{"upstream":[],"downstream":[],"duplicates":[],"related":[]},"timeline":[{"kind":"published","date":"2024-06-05T16:14:23.637Z","label":"Published","detail":"Vulnerability first disclosed.","source":null},{"kind":"modified","date":"2024-08-01T21:59:42.723Z","label":"Last modified","detail":"Vulnerability information updated.","source":null}],"risk":{"score":33,"level":"medium","profile":"Default","thresholds":{"critical":75,"high":50,"medium":25,"low":10}},"meta":{"dataAsOf":"2026-10-20T03:38:46.015Z","stale":false,"partial":false}}