6

CVE-2014-9324: otrs otrs_help_desk

CVSS: 6.0v2.0MediumModified
AliasesMGASA-2015-0031DEBIAN-CVE-2014-9324DSA-3124-1
Published 19-12-2014Last modified 06-08-2024
Open JSON

Vulnerability summary

CVE-2014-9324 is a medium (CVSS 6.0) vulnerability in otrs otrs_help_desk. EPSS estimates a 1.78% chance of exploitation in the next 30 days, higher than 77.9% of scored vulnerabilities.

Overall risk
24/100
0100
Low · default modelHow is this calculated?
CVSS score
6.0/10
010
Medium · v2.0 (NVD)
EPSS score
1.78%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Advisory lineage

Upstream 0 · Downstream 1 · Related 1
OPENSUSE-SU-2024:10073-1

Timeline

  1. 19-12-2014
    PublishedVulnerability first disclosed.
  2. 06-08-2024
    Last modifiedVulnerability information updated.

Description

The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticated users to access and modify arbitrary tickets via unspecified vectors.

CVSS metrics

1 score · 1 source · 1 version

EPSS trend

Probability

1.78%

Chance of exploitation in the next 30 days

Percentile

78%

Versus all other CVEs

30-day change

0.00 pp

From 1.78% on 19-09-2026

19-09-202619-10-2026
EPSS score
1.78%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Debian1 product
  • otrs2< 3.3.9-3 | < 3.1.7+dfsg1-8+deb7u5
Mageia1 product
  • otrs< 3.2.17-1.mga4
Otrs1 product
  • otrs_help_desk3.2.0 | 3.2.1 | 3.2.2 | 3.2.3 | 3.2.4 | 3.2.5 | 3.2.6 | 3.2.7 | 3.2.8 | 3.2.9 | 3.2.10 | 3.2.11 | 3.2.12 | 3.2.13 | 3.2.14 | 3.2.15 | 3.2.16 | 3.3.0 | 3.3.1 | 3.3.2 | 3.3.3 | 3.3.4 | 3.3.5 | 3.3.6 | 3.3.7 | 3.3.8 | 3.3.9 | 3.3.10 | 4.0.0 | 4.0.1 | 4.0.2

3 vendors · 3 products

References

11 links
Show all 11 references