CVE-2016-5843: otrs faq SQL Injection
CVSS: 9.4v3.0CriticalModified
AliasesALPINE-CVE-2016-5843
Published 17-09-2016Last modified 06-08-2024
Vulnerability summary
CVE-2016-5843 is a critical (CVSS 9.4) SQL Injection vulnerability in otrs faq. EPSS estimates a 3.21% chance of exploitation in the next 30 days, higher than 87.9% of scored vulnerabilities.
CVSS score
9.4/10
010
Critical · v3.0 (NVD)EPSS score
3.21%
0%100%
Low · 0.00 pp in 30 daysKEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded
Timeline
- 17-09-2016PublishedVulnerability first disclosed.
- 06-08-2024Last modifiedVulnerability information updated.
Description
Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.
CVSS metrics
3 scores · 2 sources · 2 versionsCritical 9.4Preferred score · NVD (NIST)
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:LSourcesAll 2 agree
- OSV · AlpineEcosystem advisory · calculated9.4CriticalCVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L
High 9.0Preferred score · NVD (NIST)
AV:N/AC:L/Au:N/C:C/I:P/A:PSourcesSingle source
EPSS trend
Probability
3.21%
Chance of exploitation in the next 30 days
Percentile
88%
Versus all other CVEs
30-day change
0.00 pp
From 3.21% on 18-09-2026
18-09-202618-10-2026
EPSS score3.21%
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Alpine1 product
- gst-plugins-bad1< 1.8.3-r0
Otrs1 product
- faq2.0.1 | 2.0.2 | 2.0.3 | 2.0.4 | 2.0.5 | 2.0.6 | 2.0.7 | 2.0.8 | 2.1.0 | 2.1.1 | 2.1.2 | 2.1.3 | 2.1.4 | 2.2.0 | 2.2.1 | 2.2.2 | 2.2.3 | 2.3.0 | 2.3.1 | 2.3.2 | 2.3.3 | 2.3.4 | 4.0.0 | 4.0.1 | 4.0.2 | 4.0.3 | 5.0.0 | 5.0.1 | 5.0.2 | 5.0.3
2 vendors · 2 products
References
6 links- www.otrs.com/security-advisory-2016-01-security-update-otrs-faq-package/X Refsource CONFIRMVendor Advisory
- github.com/OTRS/FAQ/commit/b805703e7b7725d1f3040bb626a4c4dd845ee9e3X Refsource CONFIRMIssue TrackingPatch
- github.com/OTRS/FAQ/commit/8c9d63bd0297adda760330805c31afc130861557X Refsource CONFIRMIssue TrackingPatch
- github.com/OTRS/FAQ/commit/3700f75c67f6ed1d39bc213445c6d12a458e1af9X Refsource CONFIRMIssue TrackingPatch