CVE-2018-19142: otrs open_ticket_request_system Cross-site Scripting
CVSS: 4.8v3.0MediumModified
AliasesUBUNTU-CVE-2018-19142DEBIAN-CVE-2018-19142
Published 11-11-2018Last modified 05-08-2024
Vulnerability summary
CVE-2018-19142 is a medium (CVSS 4.8) Cross-site Scripting vulnerability in otrs open_ticket_request_system. EPSS estimates a 0.55% chance of exploitation in the next 30 days, higher than 44.6% of scored vulnerabilities.
CVSS score
4.8/10
010
Medium · v3.0 (NVD)EPSS score
0.55%
0%100%
Low · 0.00 pp in 30 daysKEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded
Timeline
- 11-11-2018PublishedVulnerability first disclosed.
- 05-08-2024Last modifiedVulnerability information updated.
Description
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
CVSS metrics
4 scores · 3 sources · 2 versionsMedium 4.8Preferred score · NVD (NIST)
CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:NSourcesAll 3 agree
- OSV · UbuntuEcosystem advisory · calculated4.8MediumCVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
- OSV · DebianEcosystem advisory · calculated4.8MediumCVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
Low 3.5Preferred score · NVD (NIST)
AV:N/AC:M/Au:S/C:N/I:P/A:NSourcesSingle source
EPSS trend
Probability
0.55%
Chance of exploitation in the next 30 days
Percentile
45%
Versus all other CVEs
30-day change
0.00 pp
From 0.55% on 18-09-2026
18-09-202618-10-2026
EPSS score0.55%
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Debian1 product
- otrs2< 6.0.13-1
Otrs1 product
- open_ticket_request_system≥ 6.0.0, < 6.0.13
Ubuntu1 product
- otrs2All versions (No fix recorded)
3 vendors · 3 products
References
4 links- community.otrs.com/security-advisory-2018-08-security-update-for-otrs-framework/X Refsource MISCVendor AdvisoryREPORT
