5.8

CVE-2020-1978: palo alto networks vm-series plugin Credentials Management Errors

CVSS: 5.8v3.1MediumModified
Published 08-04-2020Last modified 16-09-2024

Vulnerability summary

CVE-2020-1978 is a medium (CVSS 5.8) Credentials Management Errors vulnerability in palo alto networks vm-series plugin. EPSS estimates a 0.31% chance of exploitation in the next 30 days, higher than 22.2% of scored vulnerabilities.

Overall risk
23/100
0100
Low · default modelHow is this calculated?
CVSS score
5.8/10
010
Medium · v3.1 (CVE.org)
EPSS score
0.31%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 08-04-2020
    PublishedVulnerability first disclosed.
  2. 16-09-2024
    Last modifiedVulnerability information updated.

Description

TechSupport files generated on Palo Alto Networks VM Series firewalls for Microsoft Azure platform configured with high availability (HA) inadvertently collect Azure dashboard service account credentials. These credentials are equivalent to the credentials associated with the Contributor role in Azure. A user with the credentials will be able to manage all the Azure resources in the subscription except for granting access to other resources. These credentials do not allow login access to the VMs themselves. This issue affects VM Series Plugin versions before 1.0.9 for PAN-OS 9.0. This issue does not affect VM Series in non-HA configurations or on other cloud platforms. It does not affect hardware firewall appliances. Since becoming aware of the issue, Palo Alto Networks has safely deleted all the tech support files with the credentials. We now filter and remove these credentials from all TechSupport files sent to us. The TechSupport files uploaded to Palo Alto Networks systems were only accessible by authorized personnel with valid Palo Alto Networks credentials. We do not have any evidence of malicious access or use of these credentials.

CVSS metrics

3 scores · 2 sources · 2 versions

EPSS trend

Probability

0.31%

Chance of exploitation in the next 30 days

Percentile

22%

Versus all other CVEs

30-day change

0.00 pp

From 0.31% on 21-09-2026

21-09-202621-10-2026
EPSS score
0.31%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Paloaltonetworks2 products
Palo alto networks1 product

2 vendors · 3 products

References

1 links