CVE-2020-36838: facebook facebook chat plugin – live chat plugin for wordpress Improper Access Control
Vulnerability summary
CVE-2020-36838 is a high (CVSS 7.4) Improper Access Control vulnerability in facebook facebook chat plugin – live chat plugin for wordpress. EPSS estimates a 0.35% chance of exploitation in the next 30 days, higher than 27.6% of scored vulnerabilities. Fixed in 1.6.
Timeline
- 16-10-2024PublishedVulnerability first disclosed.
- 08-04-2026Last modifiedVulnerability information updated.
Description
The Facebook Chat Plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the wp_ajax_update_options function in versions up to, and including, 1.5. This flaw makes it possible for low-level authenticated attackers to connect their own Facebook Messenger account to any site running the vulnerable plugin and engage in chats with site visitors on affected sites.
CVSS metrics
3 scores · 3 sources · 1 version- NVDNIST7.4HighCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:L
- wordfenceSource7.4HighCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:L
EPSS trend
Probability
0.35%
Chance of exploitation in the next 30 days
Percentile
28%
Versus all other CVEs
30-day change
0.00 pp
From 0.35% on 20-09-2026
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Facebook1 product
Wordpress1 product
- facebook-messenger-customer-chat< 1.6
2 vendors · 2 products