CVE-2021-36286: dell supportassist_client_consumer Path Traversal
Vulnerability summary
CVE-2021-36286 is a high (CVSS 7.1) Path Traversal vulnerability in dell supportassist_client_consumer. EPSS estimates a 0.26% chance of exploitation in the next 30 days, higher than 16.5% of scored vulnerabilities.
Timeline
- 28-09-2021PublishedVulnerability first disclosed.
- 16-09-2024Last modifiedVulnerability information updated.
Description
Dell SupportAssist Client Consumer versions 3.9.13.0 and any versions prior to 3.9.13.0 contain an arbitrary file deletion vulnerability that can be exploited by using the Windows feature of NTFS called Symbolic links. Symbolic links can be created by any(non-privileged) user under some object directories, but by themselves are not sufficient to successfully escalate privileges. However, combining them with a different object, such as the NTFS junction point allows for the exploitation. Support assist clean files functionality do not distinguish junction points from the physical folder and proceeds to clean the target of the junction that allows nonprivileged users to create junction points and delete arbitrary files on the system which can be accessed only by the admin.
CVSS metrics
3 scores · 2 sources · 2 versions- NVDNIST7.1HighCVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H
EPSS trend
Probability
0.26%
Chance of exploitation in the next 30 days
Percentile
17%
Versus all other CVEs
30-day change
0.00 pp
From 0.26% on 20-09-2026
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root cause- CWE-22Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')The product uses external input to construct a pathname that is intended to identify a file or directory that is located underneath a restricted parent directory, but the product does not properly neutralize special elements within the pathname that can cause the pathname to resolve to a location that is outside of the restricted directory.
- CWE-59Improper Link Resolution Before File Access ('Link Following')The product attempts to access a file based on the filename, but it does not properly prevent that filename from identifying a link or shortcut that resolves to an unintended resource.
Affected systems
Dell1 product
- supportassist_client_consumer≥ unspecified, ≤ 3.9.13.0 | ≤ 3.9.13.0
1 vendor · 1 product