9.6

CVE-2022-20658: cisco cisco unified contact center domain manager

CVSS: 9.6v3.1CriticalModified
Published 14-01-2022Last modified 06-11-2024

Vulnerability summary

CVE-2022-20658 is a critical (CVSS 9.6) vulnerability in cisco cisco unified contact center domain manager. EPSS estimates a 1.39% chance of exploitation in the next 30 days, higher than 71.9% of scored vulnerabilities.

Overall risk
70/100
0100
High · default modelHow is this calculated?
CVSS score
9.6/10
010
Critical · v3.1 (CVE.org)
EPSS score
1.39%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 14-01-2022
    PublishedVulnerability first disclosed.
  2. 06-11-2024
    Last modifiedVulnerability information updated.

Description

A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an authenticated, remote attacker to elevate their privileges to Administrator. This vulnerability is due to the lack of server-side validation of user permissions. An attacker could exploit this vulnerability by submitting a crafted HTTP request to a vulnerable system. A successful exploit could allow the attacker to create Administrator accounts. With these accounts, the attacker could access and modify telephony and user resources across all the Unified platforms that are associated to the vulnerable Cisco Unified CCMP. To successfully exploit this vulnerability, an attacker would need valid Advanced User credentials.

CVSS metrics

3 scores · 2 sources · 2 versions

EPSS trend

Probability

1.39%

Chance of exploitation in the next 30 days

Percentile

72%

Versus all other CVEs

30-day change

0.00 pp

From 1.39% on 18-09-2026

18-09-202618-10-2026
EPSS score
1.39%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

1 vendor · 3 products

References

1 links