CVE-2022-20658: cisco cisco unified contact center domain manager
Vulnerability summary
CVE-2022-20658 is a critical (CVSS 9.6) vulnerability in cisco cisco unified contact center domain manager. EPSS estimates a 1.39% chance of exploitation in the next 30 days, higher than 71.9% of scored vulnerabilities.
Timeline
- 14-01-2022PublishedVulnerability first disclosed.
- 06-11-2024Last modifiedVulnerability information updated.
Description
A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an authenticated, remote attacker to elevate their privileges to Administrator. This vulnerability is due to the lack of server-side validation of user permissions. An attacker could exploit this vulnerability by submitting a crafted HTTP request to a vulnerable system. A successful exploit could allow the attacker to create Administrator accounts. With these accounts, the attacker could access and modify telephony and user resources across all the Unified platforms that are associated to the vulnerable Cisco Unified CCMP. To successfully exploit this vulnerability, an attacker would need valid Advanced User credentials.
CVSS metrics
3 scores · 2 sources · 2 versions- NVDNIST9.6CriticalCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:N
EPSS trend
Probability
1.39%
Chance of exploitation in the next 30 days
Percentile
72%
Versus all other CVEs
30-day change
0.00 pp
From 1.39% on 18-09-2026
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root cause- CWE-602Client-Side Enforcement of Server-Side SecurityThe product is composed of a server that relies on the client to implement a mechanism that is intended to protect the server.
- CWE-669Incorrect Resource Transfer Between SpheresThe product does not properly transfer a resource/behavior to another sphere, or improperly imports a resource/behavior from another sphere, in a manner that provides unintended control over that resource.
Affected systems
Cisco3 products
1 vendor · 3 products
References
1 links- tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ccmp-priv-esc-JzhTFLm4Vendor AdvisoryX Refsource CISCO