CVE-2023-49970: oretnom23 customer_support_system SQL Injection

Vulnerability summary

CVE-2023-49970 is a critical (CVSS 9.8) SQL Injection vulnerability in oretnom23 customer_support_system. EPSS estimates a 0.82% chance of exploitation in the next 30 days, higher than 56.4% of scored vulnerabilities. 1 public exploit is recorded.

Timeline

1. 04-03-2024
   PublishedVulnerability first disclosed.
2. 19-08-2024
   Last modifiedVulnerability information updated.

Description

Customer Support System v1 was discovered to contain a SQL injection vulnerability via the subject parameter at /customer_support/ajax.php?action=save_ticket.

• CWE-89Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. Without sufficient removal or quoting of SQL syntax in user-controllable inputs, the generated SQL query can cause those inputs to be interpreted as SQL instead of ordinary user data.