8.1

CVE-2025-21516: oracle corporation oracle customer care Incorrect Authorization

Analyzed
Published 21-01-2025Last modified 22-01-2025

Vulnerability summary

CVE-2025-21516 is a high (CVSS 8.1) Incorrect Authorization vulnerability in oracle corporation oracle customer care. EPSS estimates a 0.57% chance of exploitation in the next 30 days, higher than 47% of scored vulnerabilities.

Priority
Routine

Not severe (CVSS 8.1, network access); no exploitation reported by the 5 checked sources

Source freshness unavailable

How is this decided?
CVSS score
8.1/10
010
High · v3.1 (CVE.org)
EPSS score
0.57%
0%100%
Low · +0.01 pp in 30 days
KEVNot listedNot listed by any tracked catalog.
RansomwareNot flaggedNo ransomware use recorded.
Public exploits0No public exploits recorded

Timeline

  1. 21-01-2025
    PublishedVulnerability first disclosed.
  2. 22-01-2025
    Last modifiedVulnerability information updated.

Description

Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Service Requests). Supported versions that are affected are 12.2.5-12.2.13. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N).

CVSS metrics

2 scores · 2 sources · 1 version

EPSS trend

Probability

0.57%

Chance of exploitation in the next 30 days

Percentile

47%

Versus all other CVEs

30-day change

Increase +0.01 pp

From 0.56% on 04-10-2026

04-10-202603-11-2026

Known exploited

Compare KEV catalogs
CISA KEV

Not in the CISA KEV catalog.

ENISA CNW

Not in the ENISA CNW catalog.

CIRCL

Not in the CIRCL catalog.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Version check

Known conditions: network-reachable, low-privilege account, no user interaction (CVSS vector). Other conditions: not stated in public data.

Oracle1 product
Oracle corporation1 product

2 vendors · 2 products

References

1 links