CVE-2026-111939: frappe helpdesk
Vulnerability summary
CVE-2026-111939 is a medium (CVSS 5.1) vulnerability in frappe helpdesk. EPSS estimates a 0.22% chance of exploitation in the next 30 days, higher than 12.1% of scored vulnerabilities.
Timeline
- 19-10-2026PublishedVulnerability first disclosed.
- 19-10-2026Last modifiedVulnerability information updated.
Description
Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.
CVSS metrics
4 scores · 2 sources · 2 versions- NVDNIST5.1MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
- NVDNIST4.6MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
EPSS trend
Probability
0.22%
Chance of exploitation in the next 30 days
Percentile
12%
Versus all other CVEs
30-day change
Change unavailable
Change unavailable
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Frappe1 product
- helpdesk< 1.26.0
1 vendor · 1 product
References
7 links- github.com/frappe/helpdesk/releases/tag/v1.26.0Release Notes
- github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/api.pyTechnical Description
- www.vulncheck.com/advisories/…Third Party Advisory