CVE-2026-48188
Vulnerability Summary
Timeline
Description
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X * (OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
CVSS Metrics
- v3.1•CRITICAL•Score: 9.1CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Techniques & Countermeasures
- CWE-20•Improper Input Validation
The product receives input or data, but it does not validate or incorrectly validates that the input has the properties that are required to process the data safely and correctly.
Affected Systems
- otrs ag•otrs
≥ 7.0.0, < 7.1.0 | ≥ 8.0.0, < 8.1.0 | ≥ 2023.0, < 2024.0 | ≥ 2024.0, < 2025.0 | ≥ 2025.0, < 2026.0 | ≥ 2026.x, ≤ 2026.3.x
- otrs ag•((otrs)) community edition
≥ 6.0, < 7.0