CVE-2026-48558
Vulnerability Summary
Timeline
Description
SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.
CVSS Metrics
- v4.0•CRITICAL•Score: 9.5CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H
- v4.0•CRITICAL•Score: 9.5CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
- v3.1•CRITICAL•Score: 10CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H
EPSS Trends
Current EPSS score: 0.72%• Percentile: 49%
Techniques & Countermeasures
- CWE-347•Improper Verification of Cryptographic Signature
The product does not verify, or incorrectly verifies, the cryptographic signature for data.
Affected Systems
- simplehelp•simplehelp
≥ 5.5.0, < 5.5.16 | ≥ 6.0, < 6.0 RC2
References (5)
- https://horizon3.ai/attack-research/disclosures/cve-2026-48558-simplehelp-authentication-bypass-iocs/
- https://simple-help.com/security/simplehelp-security-update-2026-05
- https://simple-help.com/release-news
- https://blackpointcyber.com/blog/a-djinn-in-the-machine-taskweavers-node-js-intrusion-chain/
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2026-48558