Cisco Unified Contact Center Express vulnerabilities

36 vulnerabilities

Known vulnerabilities in Cisco Unified Contact Center Express, newest first, with CVSS severity, EPSS, KEV listings, ransomware use and the affected versions.

4.8CVE-2021-1254ciscocisco unified contact center express+1
EPSS score
0.72%
Multiple vulnerabilities in the web-based management interface of Cisco Finesse could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface. These vulnerabilities are due to insufficient validation of user-supplied input by the web-based management interface of the affected software. An attacker could exploit these vulnerabilities by injecting malicious code into the web-based management interface and persuading a user to click a malicious link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. An attacker needs valid administrator credentials to inject the malicious script code.6.1CVE-2021-1358ciscocisco unified contact center express+1
EPSS score
0.78%
A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to redirect a user to an undesired web page. This vulnerability is due to improper input validation of the URL parameters in an HTTP request that is sent to an affected system. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to cause the interface to redirect the user to a specific, malicious URL. This type of vulnerability is known as an open redirect and is used in phishing attacks that get users to unknowingly visit malicious sites.6.1CVE-2021-1463ciscocisco unified contact center express+2
EPSS score
0.82%
A vulnerability in the web-based management interface of Cisco Unified Intelligence Center Software could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of an affected interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.6.1CVE-2021-1395ciscocisco unified contact center express+4
EPSS score
0.81%
A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the interface or access sensitive, browser-based information.4.3CVE-2025-20114ciscocisco unified contact center express+3
EPSS score
0.35%
A vulnerability in the API of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to perform a horizontal privilege escalation attack on an affected system. This vulnerability is due to insufficient validation of user-supplied parameters in API requests. An attacker could exploit this vulnerability by submitting crafted API requests to an affected system to execute an insecure direct object reference attack. A successful exploit could allow the attacker to access specific data that is associated with different users on the affected system.7.1CVE-2025-20113ciscocisco unified contact center express+3
EPSS score
0.42%
A vulnerability in Cisco Unified Intelligence Center could allow an authenticated, remote attacker to elevate privileges to Administrator for a limited set of functions on an affected system. This vulnerability is due to insufficient server-side validation of user-supplied parameters in API or HTTP requests. An attacker could exploit this vulnerability by submitting a crafted API or HTTP request to an affected system. A successful exploit could allow the attacker to access, modify, or delete data beyond the sphere of their intended access level, including obtaining potentially sensitive information stored in the system.5.1CVE-2025-20112ciscocisco emergency responder+9
EPSS score
0.14%
A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an authenticated, local attacker to elevate privileges to root on an affected device. This vulnerability is due to excessive permissions that have been assigned to system commands. An attacker could exploit this vulnerability by executing crafted commands on the underlying operating system. A successful exploit could allow the attacker to escape the restricted shell and gain root privileges on the underlying operating system of an affected device. To successfully exploit this vulnerability, an attacker would need administrative access to the ESXi hypervisor.7.2CVE-2025-20376ciscocisco unified contact center express+1
EPSS score
0.48%
A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to upload and execute arbitrary files. This vulnerability is due to an insufficient input validation associated to file upload mechanisms. An attacker could exploit this vulnerability by uploading a malicious file to the web UI and executing it. A successful exploit could allow the attacker to execute arbitrary commands on the underlying system and elevate privileges to root. To exploit this vulnerability, the attacker must have valid administrative credentials.5.4CVE-2025-20129ciscocisco socialminer+3
EPSS score
0.34%
A vulnerability in the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly Cisco SocialMiner, could allow an unauthenticated, remote attacker to persuade users to disclose sensitive data. This vulnerability is due to improper sanitization of HTTP requests that are sent to the web-based chat interface. An attacker could exploit this vulnerability by sending crafted HTTP requests to the chat interface of a targeted user on a vulnerable server. A successful exploit could allow the attacker to redirect chat traffic to a server that is under their control, resulting in sensitive information being redirected to the attacker.4.9CVE-2025-20374ciscocisco unified contact center express+1
EPSS score
1.14%
A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to perform a directory traversal and access arbitrary resources. This vulnerability is due to an insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by sending a crafted request to the web UI. A successful exploit could allow the attacker to gain read access to arbitrary files on the underlying operating system. To exploit this vulnerability, the attacker must have valid administrative credentials.6.7CVE-2025-20277ciscocisco unified contact center express+1
EPSS score
0.17%
A vulnerability in the web-based management interface of Cisco Unified CCX could allow an authenticated, local attacker to execute arbitrary code on an affected device. To exploit this vulnerability, the attacker must have valid administrative credentials. This vulnerability is due to improper limitation of a pathname to a restricted directory (path traversal). An attacker could exploit this vulnerability by sending a crafted web request to an affected device, followed by a specific command through an SSH session. A successful exploit could allow the attacker to execute arbitrary code on the underlying operating system of an affected device as a low-privilege user. A successful exploit could also allow the attacker to undertake further actions to elevate their privileges to root.6.7CVE-2025-20278ciscocisco finesse+15
EPSS score
0.18%
A vulnerability in the CLI of multiple Cisco Unified Communications products could allow an authenticated, local attacker to execute arbitrary commands on the underlying operating system of an affected device as the root user. This vulnerability is due to improper validation of user-supplied command arguments. An attacker could exploit this vulnerability by executing crafted commands on the CLI of an affected device. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system of an affected device as the root user. To exploit this vulnerability, the attacker must have valid administrative credentials.4.8CVE-2025-20279ciscocisco unified contact center express+1
EPSS score
0.26%
A vulnerability in the web-based management interface of Cisco Unified CCX could allow an authenticated, remote attacker to conduct a stored XSS attack on an affected system. To exploit this vulnerability, the attacker must have valid administrative credentials. This vulnerability is due to improper sanitization of user input to the web-based management interface. An attacker could exploit this vulnerability by submitting a malicious script through the interface. A successful exploit could allow the attacker to conduct a stored XSS attack on the affected system.7.2CVE-2025-20375ciscocisco unified contact center express+1
EPSS score
0.39%
A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to upload and execute arbitrary files. This vulnerability is due to an insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by uploading a crafted file to the web UI. A successful exploit could allow the attacker to upload arbitrary files to a vulnerable system and execute them, gaining access to the underlying operating system. To exploit this vulnerability, the attacker must have valid administrative credentials.9.8CVE-2025-20354ciscocisco unified contact center express+1
EPSS score
0.87%
A vulnerability in the Java Remote Method Invocation (RMI) process of Cisco Unified CCX could allow an unauthenticated, remote attacker to upload arbitrary files and execute arbitrary commands with root permissions on an affected system. This vulnerability is due to improper authentication mechanisms that are associated to specific Cisco Unified CCX features. An attacker could exploit this vulnerability by uploading a crafted file to an affected system through the Java RMI process. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system and elevate privileges to root.8.8CVE-2025-20274ciscocisco unified contact center express+3
EPSS score
0.47%
A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to upload arbitrary files to an affected device. This vulnerability is due to improper validation of files that are uploaded to the web-based management interface. An attacker could exploit this vulnerability by uploading arbitrary files to an affected device. A successful exploit could allow the attacker to store malicious files on the system and execute arbitrary commands on the operating system. The Security Impact Rating (SIR) of this advisory has been raised to High because an attacker could elevate privileges to root. To exploit this vulnerability, the attacker must have valid credentials for a user account with at least the role of Report Designer.5.8CVE-2025-20288ciscocisco unified contact center express+3
EPSS score
0.38%
A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct a server-side request forgery (SSRF) attack through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device.7.2CVE-2025-20276ciscocisco unified contact center express+1
EPSS score
0.45%
A vulnerability in the web-based management interface of Cisco Unified CCX could allow an authenticated, remote attacker to execute arbitrary code on an affected device. To exploit this vulnerability, the attacker must have valid administrative credentials.  This vulnerability is due to insecure deserialization of Java objects by the affected software. An attacker could exploit this vulnerability by sending a crafted Java object to an affected device. A successful exploit could allow the attacker to execute arbitrary code on the underlying operating system of an affected device as a low-privilege user. A successful exploit could also allow the attacker to undertake further actions to elevate their privileges to root.7.8CVE-2025-20275ciscocisco unified contact center express+1
EPSS score
0.19%
A vulnerability in the file opening process of Cisco Unified Contact Center Express (Unified CCX) Editor could allow an unauthenticated attacker to execute arbitrary code on an affected device.  This vulnerability is due to insecure deserialization of Java objects by the affected software. An attacker could exploit this vulnerability by persuading an authenticated, local user to open a crafted .aef file. A successful exploit could allow the attacker to execute arbitrary code on the host that is running the editor application with the privileges of the user who launched it.9.8CVE-2025-20358ciscocisco unified contact center express+1
EPSS score
0.92%
A vulnerability in the Contact Center Express (CCX) Editor application of Cisco Unified CCX could allow an unauthenticated, remote attacker to bypass authentication and obtain administrative permissions pertaining to script creation and execution. This vulnerability is due to improper authentication mechanisms in the communication between the CCX Editor and an affected Unified CCX server. An attacker could exploit this vulnerability by redirecting the authentication flow to a malicious server and tricking the CCX Editor into believing the authentication was successful. A successful exploit could allow the attacker to create and execute arbitrary scripts on the underlying operating system of an affected Unified CCX server, as an internal non-root user account.