4.3

CVE-2025-20377: cisco cisco packaged contact center enterprise

CVSS: 4.3v3.1MediumDeferred
Published 05-11-2025Last modified 21-11-2025
Open JSON

Vulnerability summary

CVE-2025-20377 is a medium (CVSS 4.3) vulnerability in cisco cisco packaged contact center enterprise. EPSS estimates a 0.27% chance of exploitation in the next 30 days, higher than 18.4% of scored vulnerabilities.

Overall risk
17/100
0100
Low · default modelHow is this calculated?
CVSS score
4.3/10
010
Medium · v3.1 (CVE.org)
EPSS score
0.27%
0%100%
Low · +0.02 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 05-11-2025
    PublishedVulnerability first disclosed.
  2. 21-11-2025
    Last modifiedVulnerability information updated.

Description

A vulnerability in the API subsystem of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to obtain sensitive information from an affected system. This vulnerability is due to improper validation of requests to certain API endpoints. An attacker could exploit this vulnerability by sending a valid request to a specific API endpoint within the affected system. A successful exploit could allow a low-privileged user to view sensitive information on the affected system that should be restricted. To exploit this vulnerability, the attacker must have valid user credentials on the affected system.

CVSS metrics

2 scores · 2 sources · 1 version

EPSS trend

Probability

0.27%

Chance of exploitation in the next 30 days

Percentile

18%

Versus all other CVEs

30-day change

+0.02 pp

From 0.26% on 18-09-2026

18-09-202618-10-2026
EPSS score
0.27%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Cisco4 products
  • cisco packaged contact center enterprise12.5(1) | 11.0(1) | 12.0(1) | 11.0(2) | 11.5(1) | 10.5(1) | 10.5(2) | 11.6(2) | 10.5(1)_ES7 | 11.6(1) | 10.5(2)_ES8 | 12.6(1) | 12.5(2) | 12.6(2) | 15.0(1)
  • cisco unified contact center enterprise12.6(1)ES3 | 12.6(1)ES1 | 12.6(1) | 12.6(1)ES2 | 12.6(1)SecurityPatch | 12.5(1)ES1 | 12.5(1) | 12.6(1)ES4 | 11.0(1) | 10.5(1) | 12.0(1) | 10.5 | 11.0 | 11.5 | 12.6(2) | 12.6(2)ES1 | 12.6(2)ES2 | 15.0(1) | 12.6(2)ES3 | 15.0(1)ET01 | 15.0(1)_SP1
  • cisco unified contact center express10.5(1)SU1 | 10.6(1) | 11.6(1) | 10.6(1)SU1 | 10.6(1)SU3 | 11.6(2) | 12.0(1) | 11.0(1)SU1 | 11.5(1)SU1 | 10.5(1) | 12.5(1) | 12.5(1)SU1 | 12.5(1)SU2 | 12.5(1)SU3 | 12.5(1)_SU03_ES01 | 12.5(1)_SU03_ES02 | 12.5(1)_SU02_ES03 | 12.5(1)_SU02_ES04 | 12.5(1)_SU02_ES02 | 12.5(1)_SU01_ES02 | 12.5(1)_SU01_ES03 | 12.5(1)_SU02_ES01 | 11.6(2)ES07 | 11.6(2)ES08 | 12.5(1)_SU01_ES01 | 12.0(1)ES04 | 12.5(1)ES02 | 12.5(1)ES03 | 11.6(2)ES06 | 12.5(1)ES01 | 12.0(1)ES03 | 12.0(1)ES01 | 11.6(2)ES05 | 12.0(1)ES02 | 11.6(2)ES04 | 11.6(2)ES03 | 11.6(2)ES02 | 11.6(2)ES01 | 10.6(1)SU3ES03 | 11.0(1)SU1ES03 | 10.6(1)SU3ES01 | 10.5(1)SU1ES10 | 11.5(1)SU1ES03 | 11.6(1)ES02 | 11.5(1)ES01 | 10.6(1)SU2 | 10.6(1)SU2ES04 | 11.6(1)ES01 | 10.6(1)SU3ES02 | 11.5(1)SU1ES02 | 11.5(1)SU1ES01 | 11.0(1)SU1ES02 | 12.5(1)_SU03_ES03 | 12.5(1)_SU03_ES04 | 12.5(1)_SU03_ES05 | UCCX 15.0.1 | 12.5(1)_SU03_ES06
  • cisco unified intelligence center11.6(1) | 10.5(1) | 11.0(1) | 11.5(1) | 12.0(1) | 12.5(1) | 11.0(2) | 12.6(1) | 12.5(1)SU | 12.6(1)_ET | 12.6(1)_ES05_ET | 11.0(3) | 12.6(2) | 12.6(2)_504_Issue_ET | 12.6.1_ExcelIssue_ET | 12.6(2)_Permalink_ET | 12.6.2_CSCwk19536_ET | 12.6.2_CSCwm96922_ET | 12.6.2_Amq_OOS_ET | 12.5(2)ET_CSCwi79933 | 12.6(2)_ET | 12.6.2_CSCwn48501_ET | 15.0(1) | 12.6.2_CSCwp61293_ET | 12.6.2_CSCwp92614_ET

1 vendor · 4 products

References

1 links