CVE-2017-6626: cisco unified_contact_center_enterprise

Vulnerability summary

CVE-2017-6626 is a medium (CVSS 5.3) vulnerability in cisco unified_contact_center_enterprise. EPSS estimates a 2.30% chance of exploitation in the next 30 days, higher than 83% of scored vulnerabilities.

Timeline

1. 03-05-2017
   PublishedVulnerability first disclosed.
2. 05-08-2024
   Last modifiedVulnerability information updated.

Description

A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.

• CWE-200Exposure of Sensitive Information to an Unauthorized ActorThe product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.