9.1

CVE-2025-20242: cisco cisco unified contact center enterprise Improper Access Control

CVSS: 9.1v3.1CriticalAnalyzed
Published 21-05-2025Last modified 21-05-2025
Open JSON

Vulnerability summary

CVE-2025-20242 is a critical (CVSS 9.1) Improper Access Control vulnerability in cisco cisco unified contact center enterprise. EPSS estimates a 5.90% chance of exploitation in the next 30 days, higher than 93.1% of scored vulnerabilities.

Overall risk
70/100
0100
High · default modelHow is this calculated?
CVSS score
9.1/10
010
Critical · v3.1 (NVD)
EPSS score
5.90%
0%100%
Low · +0.24 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 21-05-2025
    PublishedVulnerability first disclosed.
  2. 21-05-2025
    Last modifiedVulnerability information updated.

Description

A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device.

CVSS metrics

2 scores · 2 sources · 1 version

EPSS trend

Probability

5.90%

Chance of exploitation in the next 30 days

Percentile

93%

Versus all other CVEs

30-day change

+0.24 pp

From 5.66% on 18-09-2026

18-09-202618-10-2026
EPSS score
5.90%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Cisco2 products

1 vendor · 2 products

References

1 links