CVE-2021-21434: otrs ag survey Cross-site Scripting
CVSS: 4.8v3.1MediumModified
AliasesUBUNTU-CVE-2021-21434
Published 08-02-2021Last modified 17-09-2024
Vulnerability summary
CVE-2021-21434 is a medium (CVSS 4.8) Cross-site Scripting vulnerability in otrs ag survey. EPSS estimates a 0.66% chance of exploitation in the next 30 days, higher than 50.5% of scored vulnerabilities.
CVSS score
4.8/10
010
Medium · v3.1 (NVD)EPSS score
0.66%
0%100%
Low · 0.00 pp in 30 daysKEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded
Timeline
- 08-02-2021PublishedVulnerability first disclosed.
- 17-09-2024Last modifiedVulnerability information updated.
Description
Survey administrator can craft a survey in such way that malicious code can be executed in the agent interface (i.e. another agent who wants to make changes in the survey). This issue affects: OTRS AG Survey 6.0.x version 6.0.20 and prior versions; 7.0.x version 7.0.19 and prior versions.
CVSS metrics
4 scores · 3 sources · 2 versionsMedium 4.8Preferred score · NVD (NIST)
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:NSources3 sources · 3.5–4.8
- CVE.orgCNA3.5LowCVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:L/A:NDiffers
- OSV · UbuntuEcosystem advisory · calculated4.8MediumCVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
Low 3.5Preferred score · NVD (NIST)
AV:N/AC:M/Au:S/C:N/I:P/A:NSourcesSingle source
EPSS trend
Probability
0.66%
Chance of exploitation in the next 30 days
Percentile
51%
Versus all other CVEs
30-day change
0.00 pp
From 0.66% on 18-09-2026
18-09-202618-10-2026
EPSS score0.66%
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Otrs1 product
- survey≥ 6.0.0, ≤ 6.0.20 | ≥ 7.0.0, ≤ 7.0.19
Otrs ag1 product
- survey≥ 6.0.x, ≤ 6.0.20 | ≥ 7.0.x, ≤ 7.0.19
Ubuntu1 product
- otrs2All versions (No fix recorded)
3 vendors · 3 products