5.4

CVE-2023-38057: otrs ag otrs Improper Input Validation

CVSS: 5.4v3.1MediumModified
AliasesUBUNTU-CVE-2023-38057
Published 24-07-2023Last modified 17-10-2024
Open JSON

Vulnerability summary

CVE-2023-38057 is a medium (CVSS 5.4) Improper Input Validation vulnerability in otrs ag otrs. EPSS estimates a 0.38% chance of exploitation in the next 30 days, higher than 30.6% of scored vulnerabilities.

Overall risk
22/100
0100
Low · default modelHow is this calculated?
CVSS score
5.4/10
010
Medium · v3.1 (NVD)
EPSS score
0.38%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 24-07-2023
    PublishedVulnerability first disclosed.
  2. 17-10-2024
    Last modifiedVulnerability information updated.

Description

An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.

CVSS metrics

3 scores · 3 sources · 1 version

EPSS trend

Probability

0.38%

Chance of exploitation in the next 30 days

Percentile

31%

Versus all other CVEs

30-day change

0.00 pp

From 0.38% on 19-09-2026

19-09-202619-10-2026
EPSS score
0.38%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Otrs ag2 products
Ubuntu2 products
  • otrs2All versions (No fix recorded)
  • znunyAll versions (No fix recorded)
Otrs1 product
  • survey≥ 6.0.0, ≤ 6.0.22 | ≥ 7.0.0, < 7.0.32 | ≥ 8.0.0, < 8.0.13

3 vendors · 5 products

References

3 links