5.4

CVE-2026-23757: gfi software helpdesk Cross-site Scripting

CVSS: 5.4v3.1MediumAnalyzed
Published 20-04-2026Last modified 01-10-2026

Vulnerability summary

CVE-2026-23757 is a medium (CVSS 5.4) Cross-site Scripting vulnerability in gfi software helpdesk. EPSS estimates a 0.14% chance of exploitation in the next 30 days, higher than 3% of scored vulnerabilities.

Overall risk
22/100
0100
Low · default modelHow is this calculated?
CVSS score
5.4/10
010
Medium · v3.1 (CVE.org)
EPSS score
0.14%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 20-04-2026
    PublishedVulnerability first disclosed.
  2. 01-10-2026
    Last modifiedVulnerability information updated.

Description

GFI HelpDesk before 4.99.10 contains a stored cross-site scripting vulnerability in the Reports module where the title parameter is passed directly to SWIFT_Report::Create() without HTML sanitization. Attackers can inject arbitrary JavaScript into the report title field when creating or editing a report, and the payload executes when staff members view and click the affected report link in the Manage Reports interface.

CVSS metrics

4 scores · 2 sources · 2 versions

EPSS trend

Probability

0.14%

Chance of exploitation in the next 30 days

Percentile

3%

Versus all other CVEs

30-day change

0.00 pp

From 0.14% on 20-09-2026

20-09-202620-10-2026
EPSS score
0.14%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Gfi1 product
Gfi software1 product

2 vendors · 2 products

References

2 links