CVE-2026-23758: gfi software helpdesk Cross-site Scripting
Vulnerability summary
CVE-2026-23758 is a medium (CVSS 6.4) Cross-site Scripting vulnerability in gfi software helpdesk. EPSS estimates a 0.15% chance of exploitation in the next 30 days, higher than 4% of scored vulnerabilities.
Timeline
- 20-04-2026PublishedVulnerability first disclosed.
- 01-10-2026Last modifiedVulnerability information updated.
Description
GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate sanitization in Controller_Ticket.EditSubmit() that bypass the incomplete SanitizeForXSS() method to execute arbitrary JavaScript when other staff members or administrators view the affected ticket.
CVSS metrics
3 scores · 2 sources · 2 versions- CVE.orgCNA5.1MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:NDiffers
EPSS trend
Probability
0.15%
Chance of exploitation in the next 30 days
Percentile
4%
Versus all other CVEs
30-day change
0.00 pp
From 0.15% on 20-09-2026
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
2 vendors · 2 products
References
2 links- gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releasesVendor AdvisoryPatchRelease Notes
- www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-editsubject-parameterThird Party Advisory