6.4

CVE-2026-23758: gfi software helpdesk Cross-site Scripting

CVSS: 6.4v4.0MediumAnalyzed
Published 20-04-2026Last modified 01-10-2026

Vulnerability summary

CVE-2026-23758 is a medium (CVSS 6.4) Cross-site Scripting vulnerability in gfi software helpdesk. EPSS estimates a 0.15% chance of exploitation in the next 30 days, higher than 4% of scored vulnerabilities.

Overall risk
26/100
0100
Medium · default modelHow is this calculated?
CVSS score
6.4/10
010
Medium · v4.0 (NVD)
EPSS score
0.15%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 20-04-2026
    PublishedVulnerability first disclosed.
  2. 01-10-2026
    Last modifiedVulnerability information updated.

Description

GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate sanitization in Controller_Ticket.EditSubmit() that bypass the incomplete SanitizeForXSS() method to execute arbitrary JavaScript when other staff members or administrators view the affected ticket.

CVSS metrics

3 scores · 2 sources · 2 versions

EPSS trend

Probability

0.15%

Chance of exploitation in the next 30 days

Percentile

4%

Versus all other CVEs

30-day change

0.00 pp

From 0.15% on 20-09-2026

20-09-202620-10-2026
EPSS score
0.15%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Gfi1 product
Gfi software1 product

2 vendors · 2 products

References

2 links