DEBIAN-CVE-2019-12497

Advisory lineage Upstream: 1 Downstream: 2
Upstream
CVE-2019-12497
Published: 17 Jun 2019, 17:15
Last modified:28 Apr 2026, 20:20

Vulnerability Summary

Overall Risk (default)
low
21/100
CVSS Score
5.3 MEDIUM
3.1 (osv_debian)
EPSS Score
No data
KEV
Not listed
Ransomware
No reports
Public exploits
None found
Dark Web
Not detected

Timeline

17 Jun 2019, 17:15
Published
Vulnerability first disclosed
28 Apr 2026, 20:20
Last Modified
Vulnerability information updated

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

CVSS Metrics

  • v3.1•MEDIUM•Score: 5.3CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Affected Systems

  • debian•otrs2

    < 6.0.19-1

References (1)