UBUNTU-CVE-2019-13457

Advisory lineage Upstream: 1 Downstream: 0
Upstream
CVE-2019-13457
Published: 10 Mar 2020, 18:15
Last modified:24 Oct 2025, 04:47

Vulnerability Summary

Overall Risk (default)
low
17/100
CVSS Score
4.3 MEDIUM
3.1 (osv_ubuntu)
EPSS Score
No data
KEV
Not listed
Ransomware
No reports
Public exploits
None found
Dark Web
Not detected

Timeline

10 Mar 2020, 18:15
Published
Vulnerability first disclosed
24 Oct 2025, 04:47
Last Modified
Vulnerability information updated

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

CVSS Metrics

  • v3.1•MEDIUM•Score: 4.3CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
  • v3.0•MEDIUM•Score: 4.3CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Affected Systems

  • ubuntu•otrs2

    all | all | all | all

References (4)