CVE-2020-3267: cisco cisco unified contact center express Improper Authorization
Vulnerability summary
CVE-2020-3267 is a high (CVSS 7.1) Improper Authorization vulnerability in cisco cisco unified contact center express. EPSS estimates a 0.81% chance of exploitation in the next 30 days, higher than 55.9% of scored vulnerabilities.
Timeline
- 03-06-2020PublishedVulnerability first disclosed.
- 15-11-2024Last modifiedVulnerability information updated.
Description
A vulnerability in the API subsystem of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to change the availability state of any agent. The vulnerability is due to insufficient authorization enforcement on an affected system. An attacker could exploit this vulnerability by authenticating to an affected system with valid agent credentials and performing a specific API call with crafted input. A successful exploit could allow the attacker to change the availability state of an agent, potentially causing a denial of service condition.
CVSS metrics
4 scores · 2 sources · 3 versions- NVDNIST5.4MediumCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:L
EPSS trend
Probability
0.81%
Chance of exploitation in the next 30 days
Percentile
56%
Versus all other CVEs
30-day change
0.00 pp
From 0.81% on 18-09-2026
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root cause- CWE-285Improper AuthorizationThe product does not perform or incorrectly performs an authorization check when an actor attempts to access a resource or perform an action.
- CWE-552Files or Directories Accessible to External PartiesThe product makes files or directories accessible to unauthorized actors, even though they should not be.
Affected systems
Cisco2 products
1 vendor · 2 products
References
1 links- tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-api-auth-WSx4v7sBVendor AdvisoryX Refsource CISCO