9

CVE-2021-36100: otrs ag otrs OS Command Injection

CVSS: 9.0v2.0HighModified
AliasesUBUNTU-CVE-2021-36100DEBIAN-CVE-2021-36100
Published 21-03-2022Last modified 17-09-2024
Open JSON

Vulnerability summary

CVE-2021-36100 is a high (CVSS 9.0) OS Command Injection vulnerability in otrs ag otrs. EPSS estimates a 1.32% chance of exploitation in the next 30 days, higher than 70.3% of scored vulnerabilities.

Overall risk
70/100
0100
High · default modelHow is this calculated?
CVSS score
9.0/10
010
High · v2.0 (NVD)
EPSS score
1.32%
0%100%
Low · -0.04 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Advisory lineage

Upstream 0 · Downstream 1
DLA-3551-1

Timeline

  1. 21-03-2022
    PublishedVulnerability first disclosed.
  2. 17-09-2024
    Last modifiedVulnerability information updated.

Description

Specially crafted string in OTRS system configuration can allow the execution of any system command.

CVSS metrics

5 scores · 4 sources · 2 versions

EPSS trend

Probability

1.32%

Chance of exploitation in the next 30 days

Percentile

70%

Versus all other CVEs

30-day change

-0.04 pp

From 1.35% on 19-09-2026

19-09-202619-10-2026
EPSS score
1.32%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Otrs ag4 products
Otrs3 products
Ubuntu2 products
  • otrs2All versions (No fix recorded)
  • znunyAll versions (No fix recorded)
Debian1 product
  • otrs2All versions (No fix recorded)

4 vendors · 10 products

References

6 links