CVE-2026-48190: otrs ag otrs Incorrect Default Permissions
Vulnerability summary
CVE-2026-48190 is a low (CVSS 3.5) Incorrect Default Permissions vulnerability in otrs ag otrs. EPSS estimates a 0.24% chance of exploitation in the next 30 days, higher than 14.6% of scored vulnerabilities.
Timeline
- 01-06-2026PublishedVulnerability first disclosed.
- 01-06-2026Last modifiedVulnerability information updated.
Description
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X
CVSS metrics
2 scores · 2 sources · 1 version- NVDNIST3.5LowCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
EPSS trend
Probability
0.24%
Chance of exploitation in the next 30 days
Percentile
15%
Versus all other CVEs
30-day change
+0.10 pp
From 0.14% on 22-09-2026
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Otrs1 product
- otrs≥ 7.0.0, ≤ 8.0.37 | ≥ 2023.0.0, < 2026.4.1
Otrs ag1 product
- otrs≥ 7.0.0, < 7.1.0 | ≥ 8.0.0, < 8.1.0 | ≥ 2023.0, < 2024.0 | ≥ 2024.0, < 2025.0 | ≥ 2025.0, < 2026.0 | ≥ 2026.x, ≤ 2026.3.x
2 vendors · 2 products
References
1 links- otrs.com/release-notes/otrs-security-advisory-2026-04/Vendor Advisory