4.8

CVE-2022-39050: otrs ag otrs Cross-site Scripting

CVSS: 4.8v3.1MediumModified
AliasesUBUNTU-CVE-2022-39050
Published 05-09-2022Last modified 16-09-2024
Open JSON

Vulnerability summary

CVE-2022-39050 is a medium (CVSS 4.8) Cross-site Scripting vulnerability in otrs ag otrs. EPSS estimates a 0.54% chance of exploitation in the next 30 days, higher than 44.5% of scored vulnerabilities.

Overall risk
19/100
0100
Low · default modelHow is this calculated?
CVSS score
4.8/10
010
Medium · v3.1 (NVD)
EPSS score
0.54%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 05-09-2022
    PublishedVulnerability first disclosed.
  2. 16-09-2024
    Last modifiedVulnerability information updated.

Description

An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap

CVSS metrics

3 scores · 3 sources · 1 version

EPSS trend

Probability

0.54%

Chance of exploitation in the next 30 days

Percentile

45%

Versus all other CVEs

30-day change

0.00 pp

From 0.54% on 20-09-2026

20-09-202620-10-2026
EPSS score
0.54%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Otrs ag2 products
Otrs1 product
  • otrs≥ 6.0.0, ≤ 6.0.32 | ≥ 7.0.0, < 7.0.37 | ≥ 8.0.0, < 8.0.25
Ubuntu1 product
  • znunyAll versions (No fix recorded)

3 vendors · 4 products

References

3 links