6.3

CVE-2024-23793: otrs ag otrs Path Traversal

CVSS: 6.3v3.1MediumDeferred
AliasesUBUNTU-CVE-2024-23793
Published 06-06-2024Last modified 01-08-2024

Vulnerability summary

CVE-2024-23793 is a medium (CVSS 6.3) Path Traversal vulnerability in otrs ag otrs. EPSS estimates a 0.78% chance of exploitation in the next 30 days, higher than 55.2% of scored vulnerabilities.

Overall risk
25/100
0100
Medium · default modelHow is this calculated?
CVSS score
6.3/10
010
Medium · v3.1 (CVE.org)
EPSS score
0.78%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 06-06-2024
    PublishedVulnerability first disclosed.
  2. 01-08-2024
    Last modifiedVulnerability information updated.

Description

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

CVSS metrics

3 scores · 3 sources · 1 version

EPSS trend

Probability

0.78%

Chance of exploitation in the next 30 days

Percentile

55%

Versus all other CVEs

30-day change

0.00 pp

From 0.78% on 20-09-2026

20-09-202620-10-2026
EPSS score
0.78%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Otrs ag2 products
Ubuntu1 product
  • znunyAll versions (No fix recorded)

2 vendors · 3 products

References

3 links