CVE-2024-23793: otrs ag otrs Path Traversal
Vulnerability summary
CVE-2024-23793 is a medium (CVSS 6.3) Path Traversal vulnerability in otrs ag otrs. EPSS estimates a 0.78% chance of exploitation in the next 30 days, higher than 55.2% of scored vulnerabilities.
Timeline
- 06-06-2024PublishedVulnerability first disclosed.
- 01-08-2024Last modifiedVulnerability information updated.
Description
The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
CVSS metrics
3 scores · 3 sources · 1 version- OSV · UbuntuEcosystem advisory · calculated6.3MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L
- NVDNIST6.3MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L
EPSS trend
Probability
0.78%
Chance of exploitation in the next 30 days
Percentile
55%
Versus all other CVEs
30-day change
0.00 pp
From 0.78% on 20-09-2026
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Otrs ag2 products
- otrs≥ 7.0.x, ≤ 7.0.49 | ≥ 8.0.0, < 8.1.0 | ≥ 2023.0, < 2024.0 | ≥ 2024.x, ≤ 2024.3.2
- ((otrs)) community edition≥ 6.0.1, ≤ 6.0.34
Ubuntu1 product
- znunyAll versions (No fix recorded)
2 vendors · 3 products