4.9

CVE-2024-43443: otrs ag otrs Improper Filtering of Special Elements

CVSS: 4.9v3.1MediumDeferred
AliasesUBUNTU-CVE-2024-43443
Published 26-08-2024Last modified 26-08-2024
Open JSON

Vulnerability summary

CVE-2024-43443 is a medium (CVSS 4.9) Improper Filtering of Special Elements vulnerability in otrs ag otrs. EPSS estimates a 0.36% chance of exploitation in the next 30 days, higher than 27.7% of scored vulnerabilities.

Overall risk
20/100
0100
Low · default modelHow is this calculated?
CVSS score
4.9/10
010
Medium · v3.1 (CVE.org)
EPSS score
0.36%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 26-08-2024
    PublishedVulnerability first disclosed.
  2. 26-08-2024
    Last modifiedVulnerability information updated.

Description

Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

CVSS metrics

3 scores · 3 sources · 1 version

EPSS trend

Probability

0.36%

Chance of exploitation in the next 30 days

Percentile

28%

Versus all other CVEs

30-day change

0.00 pp

From 0.36% on 20-09-2026

20-09-202620-10-2026
EPSS score
0.36%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Otrs ag2 products
Ubuntu1 product
  • znunyAll versions (No fix recorded)

2 vendors · 3 products

References

3 links