3.5

CVE-2024-43446: otrs ag otrs Improper Privilege Management

CVSS: 3.5v3.1LowDeferred
Published 27-01-2025Last modified 12-02-2025
Open JSON

Vulnerability summary

CVE-2024-43446 is a low (CVSS 3.5) Improper Privilege Management vulnerability in otrs ag otrs. EPSS estimates a 0.22% chance of exploitation in the next 30 days, higher than 11.2% of scored vulnerabilities.

Overall risk
14/100
0100
Low · default modelHow is this calculated?
CVSS score
3.5/10
010
Low · v3.1 (CVE.org)
EPSS score
0.22%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 27-01-2025
    PublishedVulnerability first disclosed.
  2. 12-02-2025
    Last modifiedVulnerability information updated.

Description

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

CVSS metrics

2 scores · 2 sources · 1 version

EPSS trend

Probability

0.22%

Chance of exploitation in the next 30 days

Percentile

11%

Versus all other CVEs

30-day change

0.00 pp

From 0.22% on 20-09-2026

20-09-202620-10-2026
EPSS score
0.22%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Otrs ag2 products
  • otrs≥ 7.0.0, < 7.1.0 | ≥ 8.0.0, < 8.1.0 | ≥ 2023.0, < 2024.0 | ≥ 2024.0, < 2025.0 | ≥ 2025.x, < 2025.1.x
  • ((otrs)) community edition≥ 6.0.x, ≤ 6.0.34

1 vendor · 2 products

References

1 links