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CVE-2026-20314: cisco cisco packaged contact center enterprise Server-Side Request Forgery (SSRF)

CVSS: 5.0v3.1MediumAwaiting analysis
Published 19-08-2026Last modified 19-08-2026
Open JSON

Vulnerability summary

CVE-2026-20314 is a medium (CVSS 5.0) Server-Side Request Forgery (SSRF) vulnerability in cisco cisco packaged contact center enterprise. EPSS estimates a 0.44% chance of exploitation in the next 30 days, higher than 36.4% of scored vulnerabilities.

Overall risk
20/100
0100
Low · default modelHow is this calculated?
CVSS score
5.0/10
010
Medium · v3.1 (CVE.org)
EPSS score
0.44%
0%100%
Low · +0.16 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 19-08-2026
    PublishedVulnerability first disclosed.
  2. 19-08-2026
    Last modifiedVulnerability information updated.

Description

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device.

CVSS metrics

2 scores · 2 sources · 1 version

EPSS trend

Probability

0.44%

Chance of exploitation in the next 30 days

Percentile

36%

Versus all other CVEs

30-day change

+0.16 pp

From 0.28% on 18-09-2026

18-09-202618-10-2026
EPSS score
0.44%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Cisco2 products
  • cisco packaged contact center enterprise12.5(1) | 11.0(1) | 12.0(1) | 11.0(2) | 11.5(1) | 10.5(1) | 10.5(2) | 11.6(2) | 10.5(1)_ES7 | 11.6(1) | 10.5(2)_ES8 | 12.5(2) | 12.6(2) | 15.0(1)
  • cisco unified contact center enterprise12.6(1)ES3 | 12.6(1)ES1 | 12.6(1) | 12.6(1)ES2 | 12.6(1)SecurityPatch | 12.5(1)ES1 | 12.5(1) | 12.6(1)ES4 | 11.0(1) | 10.5(1) | 12.0(1) | 10.5 | 11.0 | 11.5 | 12.6(2) | 12.6(2)ES1 | 12.6(2)ES2 | 15.0(1) | 12.6(2)ES3 | 15.0(1)ET01 | 15.0(1)_SP1 | 15.0(1)ES202508 | 15.0(1)ES202511 | 12.6(2)ES4 | 15.0(1)SU1 | 15.0(1)ES202603 | 12.6(2)ES5

1 vendor · 2 products

References

1 links