3.8

CVE-2025-24388: otrs ag otrs Incomplete List of Disallowed Inputs

CVSS: 3.8v3.1LowDeferred
Published 16-06-2025Last modified 16-06-2025

Vulnerability summary

CVE-2025-24388 is a low (CVSS 3.8) Incomplete List of Disallowed Inputs vulnerability in otrs ag otrs. EPSS estimates a 0.28% chance of exploitation in the next 30 days, higher than 19.1% of scored vulnerabilities.

Overall risk
15/100
0100
Low · default modelHow is this calculated?
CVSS score
3.8/10
010
Low · v3.1 (CVE.org)
EPSS score
0.28%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 16-06-2025
    PublishedVulnerability first disclosed.
  2. 16-06-2025
    Last modifiedVulnerability information updated.

Description

A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

CVSS metrics

2 scores · 2 sources · 1 version

EPSS trend

Probability

0.28%

Chance of exploitation in the next 30 days

Percentile

19%

Versus all other CVEs

30-day change

0.00 pp

From 0.28% on 19-09-2026

19-09-202619-10-2026
EPSS score
0.28%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Otrs ag2 products
  • otrs≥ 7.0.0, < 7.1.0 | ≥ 8.0.0, < 8.1.0 | ≥ 2023.0, < 2024.0 | ≥ 2024.0, < 2025.0 | ≥ 2025.x, ≤ 2025.5.1
  • ((otrs)) community edition≥ 6.0.0, < 6.1.0

1 vendor · 2 products

References

1 links