CVE-2025-24388: otrs ag otrs Incomplete List of Disallowed Inputs
Vulnerability summary
CVE-2025-24388 is a low (CVSS 3.8) Incomplete List of Disallowed Inputs vulnerability in otrs ag otrs. EPSS estimates a 0.28% chance of exploitation in the next 30 days, higher than 19.1% of scored vulnerabilities.
Timeline
- 16-06-2025PublishedVulnerability first disclosed.
- 16-06-2025Last modifiedVulnerability information updated.
Description
A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
CVSS metrics
2 scores · 2 sources · 1 version- NVDNIST3.8LowCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L
EPSS trend
Probability
0.28%
Chance of exploitation in the next 30 days
Percentile
19%
Versus all other CVEs
30-day change
0.00 pp
From 0.28% on 19-09-2026
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Otrs ag2 products
- otrs≥ 7.0.0, < 7.1.0 | ≥ 8.0.0, < 8.1.0 | ≥ 2023.0, < 2024.0 | ≥ 2024.0, < 2025.0 | ≥ 2025.x, ≤ 2025.5.1
- ((otrs)) community edition≥ 6.0.0, < 6.1.0
1 vendor · 2 products