6.3

CVE-2025-24389: otrs ag otrs

CVSS: 6.3v3.1MediumDeferred
Published 27-01-2025Last modified 12-02-2025
Open JSON

Vulnerability summary

CVE-2025-24389 is a medium (CVSS 6.3) vulnerability in otrs ag otrs. EPSS estimates a 0.14% chance of exploitation in the next 30 days, higher than 2.9% of scored vulnerabilities.

Overall risk
25/100
0100
Medium · default modelHow is this calculated?
CVSS score
6.3/10
010
Medium · v3.1 (CVE.org)
EPSS score
0.14%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 27-01-2025
    PublishedVulnerability first disclosed.
  2. 12-02-2025
    Last modifiedVulnerability information updated.

Description

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

CVSS metrics

2 scores · 2 sources · 1 version

EPSS trend

Probability

0.14%

Chance of exploitation in the next 30 days

Percentile

3%

Versus all other CVEs

30-day change

0.00 pp

From 0.14% on 19-09-2026

19-09-202619-10-2026
EPSS score
0.14%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Otrs ag2 products

1 vendor · 2 products

References

1 links