4.3

CVE-2012-2582: otrs Cross-site Scripting

CVSS: 4.3v2.0MediumModified
AliasesDEBIAN-CVE-2012-2582
Published 23-08-2012Last modified 06-08-2024
Open JSON

Vulnerability summary

CVE-2012-2582 is a medium (CVSS 4.3) Cross-site Scripting vulnerability in otrs. EPSS estimates a 4.20% chance of exploitation in the next 30 days, higher than 90.8% of scored vulnerabilities. 2 public exploits are recorded.

Overall risk
28/100
0100
Medium · default modelHow is this calculated?
CVSS score
4.3/10
010
Medium · v2.0 (NVD)
EPSS score
4.20%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits2reference, exploit-database

Advisory lineage

Upstream 0 · Downstream 2 · Related 1
DSA-2536-1OPENSUSE-SU-2024:10073-1

Timeline

  1. 23-08-2012
    PublishedVulnerability first disclosed.
  2. 06-08-2024
    Last modifiedVulnerability information updated.

Description

Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV="CONTENT-TYPE" META element.

CVSS metrics

1 score · 1 source · 1 version

EPSS trend

Probability

4.20%

Chance of exploitation in the next 30 days

Percentile

91%

Versus all other CVEs

30-day change

0.00 pp

From 4.20% on 20-09-2026

20-09-202620-10-2026
EPSS score
4.20%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

2 found
  • referenceUnverified

    Exploit Reference (kb.cert.org)

    Maturity: unknown

  • exploit-databasewindowsVerified

    OTRS Open Technology Real Services 3.1.4 - Persistent Cross-Site Scripting

    Maturity: poc

Weaknesses

CWE · root cause

Affected systems

Otrs2 products
  • otrs2.4.0:beta1 | 2.4.0:beta2 | 2.4.0:beta3 | 2.4.0:beta4 | 2.4.0:beta5 | 2.4.0:beta6 | 2.4.1 | 2.4.2 | 2.4.3 | 2.4.4 | 2.4.5 | 2.4.6 | 2.4.7 | 2.4.8 | 2.4.9 | 2.4.10 | 2.4.11 | 2.4.12 | 3.0.0:beta1 | 3.0.0:beta2 | 3.0.0:beta3 | 3.0.0:beta4 | 3.0.0:beta5 | 3.0.0:beta6 | 3.0.0:beta7 | 3.0.1 | 3.0.2 | 3.0.3 | 3.0.4 | 3.0.5 | 3.0.6 | 3.0.7 | 3.0.8 | 3.0.9 | 3.0.10 | 3.0.11 | 3.0.12 | 3.0.13 | 3.0.14 | 3.1.0 | 3.1.1 | 3.1.2 | 3.1.3 | 3.1.4 | 3.1.5 | 3.1.6 | 3.1.7 | 3.1.8
  • otrs_itsm2.1.0 | 2.1.1 | 2.1.2 | 2.1.3 | 2.1.4 | 3.0.0 | 3.0.1 | 3.0.2 | 3.0.3 | 3.0.4 | 3.0.5 | 3.1.0 | 3.1.1 | 3.1.2 | 3.1.3 | 3.1.4 | 3.1.5
Debian1 product
  • otrs2< 3.1.7+dfsg1-4

2 vendors · 3 products

References

6 links