5.4

CVE-2013-4718: otrs Cross-site Scripting

CVSS: 5.4v3.1MediumModified
Published 09-08-2021Last modified 06-08-2024
Open JSON

Vulnerability summary

CVE-2013-4718 is a medium (CVSS 5.4) Cross-site Scripting vulnerability in otrs. EPSS estimates a 0.67% chance of exploitation in the next 30 days, higher than 51% of scored vulnerabilities.

Overall risk
22/100
0100
Low · default modelHow is this calculated?
CVSS score
5.4/10
010
Medium · v3.1 (NVD)
EPSS score
0.67%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Advisory lineage

Upstream 0 · Downstream 1 · Related 1
OPENSUSE-SU-2024:10073-1

Timeline

  1. 09-08-2021
    PublishedVulnerability first disclosed.
  2. 06-08-2024
    Last modifiedVulnerability information updated.

Description

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.

CVSS metrics

2 scores · 1 source · 2 versions

EPSS trend

Probability

0.67%

Chance of exploitation in the next 30 days

Percentile

51%

Versus all other CVEs

30-day change

0.00 pp

From 0.67% on 19-09-2026

19-09-202619-10-2026
EPSS score
0.67%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Otrs2 products
  • otrs≥ 3.0.0, ≤ 3.0.21 | ≥ 3.1.0, ≤ 3.1.17 | ≥ 3.2.0, ≤ 3.2.8
  • otrs_itsm≥ 3.0.0, ≤ 3.0.8 | ≥ 3.1.0, ≤ 3.1.9 | ≥ 3.2.0, ≤ 3.2.6

1 vendor · 2 products

References

1 links