2.6

CVE-2012-4600: otrs Cross-site Scripting

CVSS: 2.6v2.0LowModified
AliasesUBUNTU-CVE-2012-4600DEBIAN-CVE-2012-4600
Published 31-08-2012Last modified 06-08-2024
Open JSON

Vulnerability summary

CVE-2012-4600 is a low (CVSS 2.6) Cross-site Scripting vulnerability in otrs. EPSS estimates a 6.35% chance of exploitation in the next 30 days, higher than 93.5% of scored vulnerabilities. 3 public exploits are recorded.

Overall risk
22/100
0100
Low · default modelHow is this calculated?
CVSS score
2.6/10
010
Low · v2.0 (NVD)
EPSS score
6.35%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits3reference, exploit-database

Advisory lineage

Upstream 0 · Downstream 2 · Related 1
DSA-2536-1OPENSUSE-SU-2024:10073-1

Timeline

  1. 31-08-2012
    PublishedVulnerability first disclosed.
  2. 06-08-2024
    Last modifiedVulnerability information updated.

Description

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.

CVSS metrics

1 score · 1 source · 1 version

EPSS trend

Probability

6.35%

Chance of exploitation in the next 30 days

Percentile

94%

Versus all other CVEs

30-day change

0.00 pp

From 6.35% on 20-09-2026

20-09-202620-10-2026
EPSS score
6.35%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

3 found
  • referenceUnverified

    Exploit Reference (kb.cert.org)

    Maturity: unknown

  • exploit-databasewindowsVerified

    OTRS 3.1 - Persistent Cross-Site Scripting

    Maturity: poc

  • exploit-databasewindowsUnverified

    OTRS Open Technology Real Services 3.1.8/3.1.9 - Cross-Site Scripting

    Maturity: poc

Weaknesses

CWE · root cause

Affected systems

Otrs2 products
  • otrs2.4.0:beta1 | 2.4.0:beta2 | 2.4.0:beta3 | 2.4.0:beta4 | 2.4.0:beta5 | 2.4.0:beta6 | 2.4.1 | 2.4.2 | 2.4.3 | 2.4.4 | 2.4.5 | 2.4.6 | 2.4.7 | 2.4.8 | 2.4.9 | 2.4.10 | 2.4.11 | 2.4.12 | 2.4.13 | 3.0.0:beta1 | 3.0.0:beta2 | 3.0.0:beta3 | 3.0.0:beta4 | 3.0.0:beta5 | 3.0.0:beta6 | 3.0.0:beta7 | 3.0.1 | 3.0.2 | 3.0.3 | 3.0.4 | 3.0.5 | 3.0.6 | 3.0.7 | 3.0.8 | 3.0.9 | 3.0.10 | 3.0.11 | 3.0.12 | 3.0.13 | 3.0.14 | 3.0.15 | 3.1.0 | 3.1.1 | 3.1.2 | 3.1.3 | 3.1.4 | 3.1.5 | 3.1.6 | 3.1.7 | 3.1.8 | 3.1.9
  • otrs_itsm3.0.0 | 3.0.1 | 3.0.2 | 3.0.3 | 3.0.4 | 3.0.5 | 3.0.6
Debian1 product
  • otrs2< 3.1.7+dfsg1-5
Ubuntu1 product
  • otrs2< 3.3.2-1 | < 5.0.7-1 | < 6.0.5-1

3 vendors · 4 products

References

8 links