CVE-2013-4088: otrs
CVSS: 6.5v3.1MediumModified
AliasesUBUNTU-CVE-2013-4088DEBIAN-CVE-2013-4088DSA-2712-1
Published 21-02-2020Last modified 06-08-2024
Vulnerability summary
CVE-2013-4088 is a medium (CVSS 6.5) vulnerability in otrs. EPSS estimates a 2.37% chance of exploitation in the next 30 days, higher than 83.5% of scored vulnerabilities.
CVSS score
6.5/10
010
Medium · v3.1 (NVD)EPSS score
2.37%
0%100%
Low · 0.00 pp in 30 daysKEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded
Advisory lineage
Upstream 0 · Downstream 2 · Related 1Timeline
- 21-02-2020PublishedVulnerability first disclosed.
- 06-08-2024Last modifiedVulnerability information updated.
Description
Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
CVSS metrics
4 scores · 3 sources · 2 versionsMedium 6.5Preferred score · NVD (NIST)
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:NSourcesAll 3 agree
- OSV · UbuntuEcosystem advisory · calculated6.5MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
- OSV · DebianEcosystem advisory · calculated6.5MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Medium 4.0Preferred score · NVD (NIST)
AV:N/AC:L/Au:S/C:P/I:N/A:NSourcesSingle source
EPSS trend
Probability
2.37%
Chance of exploitation in the next 30 days
Percentile
84%
Versus all other CVEs
30-day change
0.00 pp
From 2.37% on 18-09-2026
18-09-202618-10-2026
EPSS score2.37%
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Debian1 product
- otrs2< 3.2.8-1 | < 3.1.7+dfsg1-8+deb7u2
Otrs1 product
- otrs≥ 3.0.0, < 3.0.21 | ≥ 3.1.0, < 3.1.17 | ≥ 3.2.0, < 3.2.8
Ubuntu1 product
- otrs2< 3.3.5-1
3 vendors · 3 products