CVE-2017-16854: debian debian_linux
CVSS: 6.5v3.0MediumModified
AliasesUBUNTU-CVE-2017-16854DEBIAN-CVE-2017-16854
Published 08-12-2017Last modified 05-08-2024
Vulnerability summary
CVE-2017-16854 is a medium (CVSS 6.5) vulnerability in debian debian_linux. EPSS estimates a 1.49% chance of exploitation in the next 30 days, higher than 73.6% of scored vulnerabilities.
CVSS score
6.5/10
010
Medium · v3.0 (NVD)EPSS score
1.49%
0%100%
Low · 0.00 pp in 30 daysKEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded
Advisory lineage
Upstream 0 · Downstream 2Timeline
- 08-12-2017PublishedVulnerability first disclosed.
- 05-08-2024Last modifiedVulnerability information updated.
Description
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
CVSS metrics
4 scores · 3 sources · 2 versionsMedium 6.5Preferred score · NVD (NIST)
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:NSourcesAll 3 agree
- OSV · UbuntuEcosystem advisory · calculated6.5MediumCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
- OSV · DebianEcosystem advisory · calculated6.5MediumCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Medium 4.0Preferred score · NVD (NIST)
AV:N/AC:L/Au:S/C:P/I:N/A:NSourcesSingle source
EPSS trend
Probability
1.49%
Chance of exploitation in the next 30 days
Percentile
74%
Versus all other CVEs
30-day change
0.00 pp
From 1.49% on 18-09-2026
18-09-202618-10-2026
EPSS score1.49%
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Debian2 products
- otrs2< 6.0.2-1
- debian_linuxEOL7.0 | 8.0 | 9.0
Otrs1 product
- otrs≥ 3.3.0, ≤ 3.3.20 | > 4.0.0, ≤ 4.0.26 | ≥ 5.0.0, ≤ 5.0.24 | ≥ 6.0.0, ≤ 6.0.1
Ubuntu1 product
- otrs2All versions (No fix recorded)
3 vendors · 4 products
References
7 links- lists.debian.org/debian-lts-announce/2017/12/msg00015.htmlMailing ListX Refsource MLISTThird Party Advisory
- www.otrs.com/security-advisory-2017-08-security-update-otrs-framework/X Refsource CONFIRMBroken LinkREPORT