4.3

CVE-2018-10198: otrs

CVSS: 4.3v3.0MediumModified
AliasesUBUNTU-CVE-2018-10198DEBIAN-CVE-2018-10198
Published 06-06-2018Last modified 05-08-2024
Open JSON

Vulnerability summary

CVE-2018-10198 is a medium (CVSS 4.3) vulnerability in otrs. EPSS estimates a 0.95% chance of exploitation in the next 30 days, higher than 60.6% of scored vulnerabilities.

Overall risk
17/100
0100
Low · default modelHow is this calculated?
CVSS score
4.3/10
010
Medium · v3.0 (NVD)
EPSS score
0.95%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 06-06-2018
    PublishedVulnerability first disclosed.
  2. 05-08-2024
    Last modifiedVulnerability information updated.

Description

An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.

CVSS metrics

4 scores · 3 sources · 2 versions

EPSS trend

Probability

0.95%

Chance of exploitation in the next 30 days

Percentile

61%

Versus all other CVEs

30-day change

0.00 pp

From 0.95% on 18-09-2026

18-09-202618-10-2026
EPSS score
0.95%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Debian1 product
  • otrs2< 6.0.7-1
Otrs1 product
  • otrs≥ 6.0.0, < 6.0.7
Ubuntu1 product
  • otrs2All versions (No fix recorded)

3 vendors · 3 products

References

5 links