CVE-2018-7567: otrs

Vulnerability summary

CVE-2018-7567 is a high (CVSS 9.0) vulnerability in otrs. EPSS estimates a 5.20% chance of exploitation in the next 30 days, higher than 92.3% of scored vulnerabilities. 1 public exploit is recorded.

Timeline

1. 04-03-2018
   PublishedVulnerability first disclosed.
2. 05-08-2024
   Last modifiedVulnerability information updated.

Description

In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.

• CWE-434Unrestricted Upload of File with Dangerous TypeThe product allows the upload or transfer of dangerous file types that are automatically processed within its environment.