Modified
Published: 21 May 2019, 23:09
Last modified:04 Aug 2024, 22:10

Vulnerability Summary

Overall Risk (default)
low
22/100
CVSS Score
5.4 MEDIUM
v3.1 (nvd)
EPSS Score
0.38% LOW
0% probability -0.02%
KEV
Not listed
Ransomware
No reports
Public exploits
None found
Dark Web
Not detected

Timeline

21 May 2019, 23:09
Published
Vulnerability first disclosed
04 Aug 2024, 22:10
Last Modified
Vulnerability information updated

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.

CVSS Metrics

  • v3.1MEDIUMScore: 5.4CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
  • v2.0LOWScore: 3.5AV:N/AC:M/Au:S/C:N/I:P/A:N

EPSS Trends

Current EPSS score: 0.38% Percentile: 60%

Techniques & Countermeasures

  • CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

    The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

Affected Systems

  • otrsotrs

    ≥ 5.0.0, ≤ 5.0.35 | ≥ 6.0.0, ≤ 6.0.17 | ≥ 7.0.0, ≤ 7.0.6

References (4)