CVE-2019-9892: debian debian_linux XML Injection
Vulnerability summary
CVE-2019-9892 is a medium (CVSS 6.5) XML Injection vulnerability in debian debian_linux. EPSS estimates a 1.08% chance of exploitation in the next 30 days, higher than 65% of scored vulnerabilities.
Not severe (CVSS 6.5, network access); no exploitation reported by the 5 checked sources
Source freshness unavailable
How is this decided?Advisory lineage
Upstream 0 · Downstream 3 · Related 3Timeline
- 21-05-2019PublishedVulnerability first disclosed.
- 04-08-2024Last modifiedVulnerability information updated.
Description
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
CVSS metrics
4 scores · 3 sources · 2 versions- OSV · UbuntuEcosystem advisory · calculated6.5MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
- OSV · DebianEcosystem advisory · calculated6.5MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
EPSS trend
Probability
1.08%
Chance of exploitation in the next 30 days
Percentile
65%
Versus all other CVEs
30-day change
No change 0.00 pp
From 1.08% on 04-10-2026
Known exploited
Compare KEV catalogs
CISA KEVNot in the CISA KEV catalog.
ENISA CNWNot in the ENISA CNW catalog.
CIRCLNot in the CIRCL catalog.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Known conditions: network-reachable, low-privilege account, no user interaction (CVSS vector). Other conditions: not stated in public data.
Debian2 products
- otrs2< 6.0.18-1 | < 3.3.18-1+deb8u9
- debian_linuxEOL8.0
Otrs1 product
- otrs≥ 5.0.0, ≤ 5.0.34 | ≥ 6.0.0, ≤ 6.0.17 | ≥ 7.0.0, ≤ 7.0.6
Ubuntu1 product
- otrs2All versions (No fix recorded)
3 vendors · 4 products
References
8 links
lists.debian.org/debian-lts-announce/2019/05/msg00003.htmlX Refsource MISCMailing ListThird Party Advisory- community.otrs.com/security-advisory-2019-04-security-update-for-otrs-framework/X Refsource CONFIRMREPORTVendor Advisory
- lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlVendor AdvisoryX Refsource SUSEBroken Link
- lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlVendor AdvisoryX Refsource SUSEBroken Link
- lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlVendor AdvisoryX Refsource SUSEBroken Link