CVE-2024-20253: cisco cisco packaged contact center enterprise Deserialization of Untrusted Data

Vulnerability summary

CVE-2024-20253 is a critical (CVSS 10.0) Deserialization of Untrusted Data vulnerability in cisco cisco packaged contact center enterprise. EPSS estimates a 2.40% chance of exploitation in the next 30 days, higher than 83.7% of scored vulnerabilities.

Timeline

1. 26-01-2024
   PublishedVulnerability first disclosed.
2. 29-05-2025
   Last modifiedVulnerability information updated.

Description

A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. This vulnerability is due to the improper processing of user-provided data that is being read into memory. An attacker could exploit this vulnerability by sending a crafted message to a listening port of an affected device. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system with the privileges of the web services user. With access to the underlying operating system, the attacker could also establish root access on the affected device.

• CWE-502Deserialization of Untrusted DataThe product deserializes untrusted data without sufficiently ensuring that the resulting data will be valid.