6.5

CVE-2010-4763: otrs

CVSS: 6.5v2.0MediumModified
AliasesDEBIAN-CVE-2010-4763
Published 18-03-2011Last modified 16-09-2024
Open JSON

Vulnerability summary

CVE-2010-4763 is a medium (CVSS 6.5) vulnerability in otrs. EPSS estimates a 1.57% chance of exploitation in the next 30 days, higher than 75.1% of scored vulnerabilities. 1 public exploit is recorded.

Overall risk
36/100
0100
Medium · default modelHow is this calculated?
CVSS score
6.5/10
010
Medium · v2.0 (NVD)
EPSS score
1.57%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits1reference

Timeline

  1. 18-03-2011
    PublishedVulnerability first disclosed.
  2. 16-09-2024
    Last modifiedVulnerability information updated.

Description

The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.

CVSS metrics

1 score · 1 source · 1 version

EPSS trend

Probability

1.57%

Chance of exploitation in the next 30 days

Percentile

75%

Versus all other CVEs

30-day change

0.00 pp

From 1.57% on 21-09-2026

21-09-202621-10-2026
EPSS score
1.57%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

1 found
  • referenceUnverified

    Exploit Reference (bugs.otrs.org)

    Maturity: unknown

Weaknesses

CWE · root cause

Affected systems

Debian1 product
  • otrs2< 3.0.8+dfsg1-1
Otrs1 product
  • otrs≤ 2.4.10 | 0.5:beta1 | 0.5:beta2 | 0.5:beta3 | 0.5:beta4 | 0.5:beta5 | 0.5:beta6 | 0.5:beta7 | 0.5:beta8 | 1.0:rc1 | 1.0:rc2 | 1.0:rc3 | 1.0.0 | 1.0.1 | 1.0.2 | 1.1:rc1 | 1.1.0:rc1 | 1.1.0:rc2 | 1.1.1 | 1.1.2 | 1.1.3 | 1.1.4 | 1.2.0:beta1 | 1.2.0:beta2 | 1.2.0:beta3 | 1.2.1 | 1.2.2 | 1.2.3 | 1.2.4 | 1.3.0:beta1 | 1.3.0:beta2 | 1.3.0:beta3 | 1.3.0:beta4 | 1.3.1 | 1.3.2 | 1.3.3 | 2.0.0 | 2.0.0:beta1 | 2.0.0:beta2 | 2.0.0:beta4 | 2.0.0:beta5 | 2.0.0:beta6 | 2.0.1 | 2.0.2 | 2.0.3 | 2.0.4 | 2.0.5 | 2.1.0:beta1 | 2.1.0:beta2 | 2.1.1 | 2.1.2 | 2.1.3 | 2.1.4 | 2.1.5 | 2.1.6 | 2.1.7 | 2.1.8 | 2.1.9 | 2.2.0:beta1 | 2.2.0:beta2 | 2.2.0:beta3 | 2.2.0:beta4 | 2.2.0:rc1 | 2.2.1 | 2.2.2 | 2.2.3 | 2.2.4 | 2.2.5 | 2.2.6 | 2.2.7 | 2.2.8 | 2.2.9 | 2.3.0:beta1 | 2.3.0:beta2 | 2.3.0:beta3 | 2.3.0:beta4 | 2.3.0:rc1 | 2.3.1 | 2.3.2 | 2.3.3 | 2.3.4 | 2.3.5 | 2.3.6 | 2.4.0:beta1 | 2.4.0:beta2 | 2.4.0:beta3 | 2.4.0:beta4 | 2.4.0:beta5 | 2.4.0:beta6 | 2.4.1 | 2.4.2 | 2.4.3 | 2.4.4 | 2.4.5 | 2.4.6 | 2.4.7 | 2.4.8 | 2.4.9

2 vendors · 2 products

References

3 links