CVE-2012-4751: otrs Cross-site Scripting
Vulnerability summary
CVE-2012-4751 is a medium (CVSS 4.3) Cross-site Scripting vulnerability in otrs. EPSS estimates a 5.79% chance of exploitation in the next 30 days, higher than 93% of scored vulnerabilities. 3 public exploits are recorded.
Advisory lineage
Upstream 0 · Downstream 1 · Related 1Timeline
- 22-10-2012PublishedVulnerability first disclosed.
- 06-08-2024Last modifiedVulnerability information updated.
Description
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element.
CVSS metrics
1 score · 1 source · 1 versionEPSS trend
Probability
5.79%
Chance of exploitation in the next 30 days
Percentile
93%
Versus all other CVEs
30-day change
0.00 pp
From 5.79% on 21-09-2026
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
3 foundExploit Reference (znuny.com)
Maturity: unknown
OTRS 3.1 - Persistent Cross-Site Scripting
Maturity: poc
OTRS Open Technology Real Services 3.1.8/3.1.9 - Cross-Site Scripting
Maturity: poc
Weaknesses
CWE · root causeAffected systems
Debian1 product
- otrs2< 3.1.7+dfsg1-6
Otrs1 product
- otrs2.4.0:beta1 | 2.4.0:beta2 | 2.4.0:beta3 | 2.4.0:beta4 | 2.4.0:beta5 | 2.4.0:beta6 | 2.4.1 | 2.4.2 | 2.4.3 | 2.4.4 | 2.4.5 | 2.4.6 | 2.4.7 | 2.4.8 | 2.4.9 | 2.4.10 | 2.4.11 | 2.4.12 | 2.4.13 | 2.4.14 | 3.0.0:beta1 | 3.0.0:beta2 | 3.0.0:beta3 | 3.0.0:beta4 | 3.0.0:beta5 | 3.0.0:beta6 | 3.0.0:beta7 | 3.0.1 | 3.0.2 | 3.0.3 | 3.0.4 | 3.0.5 | 3.0.6 | 3.0.7 | 3.0.8 | 3.0.9 | 3.0.10 | 3.0.11 | 3.0.12 | 3.0.13 | 3.0.14 | 3.0.15 | 3.0.16 | 3.1.0 | 3.1.1 | 3.1.2 | 3.1.3 | 3.1.4 | 3.1.5 | 3.1.6 | 3.1.7 | 3.1.8 | 3.1.9 | 3.1.10
2 vendors · 2 products
References
8 links- www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-03/X Refsource CONFIRMVendor Advisory
- znuny.com/en/X Refsource CONFIRM