CVE-2014-1471: otrs SQL Injection
CVSS: 7.5v2.0HighModified
AliasesUBUNTU-CVE-2014-1471DEBIAN-CVE-2014-1471
Published 04-02-2014Last modified 06-08-2024
Vulnerability summary
CVE-2014-1471 is a high (CVSS 7.5) SQL Injection vulnerability in otrs. EPSS estimates a 1.77% chance of exploitation in the next 30 days, higher than 77.9% of scored vulnerabilities.
CVSS score
7.5/10
010
High · v2.0 (NVD)EPSS score
1.77%
0%100%
Low · 0.00 pp in 30 daysKEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded
Advisory lineage
Upstream 0 · Downstream 2Timeline
- 04-02-2014PublishedVulnerability first disclosed.
- 06-08-2024Last modifiedVulnerability information updated.
Description
SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL.
CVSS metrics
1 score · 1 source · 1 versionHigh 7.5Preferred score · NVD (NIST)
AV:N/AC:L/Au:N/C:P/I:P/A:PSourcesSingle source
EPSS trend
Probability
1.77%
Chance of exploitation in the next 30 days
Percentile
78%
Versus all other CVEs
30-day change
0.00 pp
From 1.77% on 21-09-2026
21-09-202621-10-2026
EPSS score1.77%
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Debian1 product
- otrs2< 3.3.4-1
Otrs1 product
- otrs3.3.0 | 3.3.0:beta1 | 3.3.0:beta2 | 3.3.0:beta3 | 3.3.0:beta4 | 3.3.0:beta5 | 3.3.0:rc1 | 3.3.1 | 3.3.2 | 3.3.3 | 3.2.0 | 3.2.0:beta1 | 3.2.0:beta2 | 3.2.0:beta3 | 3.2.0:beta4 | 3.2.0:beta5 | 3.2.0:rc1 | 3.2.1 | 3.2.2 | 3.2.3 | 3.2.4 | 3.2.5 | 3.2.6 | 3.2.7 | 3.2.8 | 3.2.9 | 3.2.10 | 3.1.0 | 3.1.1 | 3.1.2 | 3.1.3 | 3.1.4 | 3.1.5 | 3.1.6 | 3.1.7 | 3.1.8 | 3.1.9 | 3.1.10 | 3.1.11 | 3.1.13 | 3.1.14 | 3.1.15 | 3.1.16 | 3.1.17 | 3.1.18
Ubuntu1 product
- otrs2< 3.3.5-1
3 vendors · 3 products
References
16 links- www.otrs.com/release-notes-otrs-help-desk-3-3-4X Refsource CONFIRM