6.8

CVE-2014-1694: otrs Cross-Site Request Forgery (CSRF)

CVSS: 6.8v2.0MediumModified
AliasesUBUNTU-CVE-2014-1694DEBIAN-CVE-2014-1694
Published 04-02-2014Last modified 06-08-2024
Open JSON

Vulnerability summary

CVE-2014-1694 is a medium (CVSS 6.8) Cross-Site Request Forgery (CSRF) vulnerability in otrs. EPSS estimates a 1.48% chance of exploitation in the next 30 days, higher than 73.6% of scored vulnerabilities. 1 public exploit is recorded.

Overall risk
37/100
0100
Medium · default modelHow is this calculated?
CVSS score
6.8/10
010
Medium · v2.0 (NVD)
EPSS score
1.48%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits1github

Advisory lineage

Upstream 0 · Downstream 2
DSA-2867-1MGASA-2014-0094

Timeline

  1. 04-02-2014
    PublishedVulnerability first disclosed.
  2. 06-08-2024
    Last modifiedVulnerability information updated.

Description

Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.

CVSS metrics

1 score · 1 source · 1 version

EPSS trend

Probability

1.48%

Chance of exploitation in the next 30 days

Percentile

74%

Versus all other CVEs

30-day change

0.00 pp

From 1.48% on 21-09-2026

21-09-202621-10-2026
EPSS score
1.48%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

1 found
  • githubUnverified

    Otrs

    Maturity: poc

Weaknesses

CWE · root cause

Affected systems

Debian1 product
  • otrs2< 3.3.4-1
Otrs1 product
  • otrs3.2.0 | 3.2.0:beta1 | 3.2.0:beta2 | 3.2.0:beta3 | 3.2.0:beta4 | 3.2.0:beta5 | 3.2.0:rc1 | 3.2.1 | 3.2.2 | 3.2.3 | 3.2.4 | 3.2.5 | 3.2.6 | 3.2.7 | 3.2.8 | 3.2.9 | 3.2.10 | 3.1.0 | 3.1.1 | 3.1.2 | 3.1.3 | 3.1.4 | 3.1.5 | 3.1.6 | 3.1.7 | 3.1.8 | 3.1.9 | 3.1.10 | 3.1.11 | 3.1.13 | 3.1.14 | 3.1.15 | 3.1.16 | 3.1.17 | 3.1.18 | 3.3.0 | 3.3.0:beta1 | 3.3.0:beta2 | 3.3.0:beta3 | 3.3.0:beta4 | 3.3.0:beta5 | 3.3.0:rc1 | 3.3.1 | 3.3.2 | 3.3.3
Ubuntu1 product
  • otrs2< 3.3.5-1

3 vendors · 3 products

References

17 links
Show all 17 references